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Other Upcoming Classes

The Supervisor's Academy

Now more than ever, well-trained supervisors are a must. Skilled supervisors can improve morale, lower turnover, and reduce grievances and litigation. They communicate well and help create an environment that fosters employee engagement and loyalty.

The Supervisor’s Academy covers critical competencies that are presented once a week over an 11-week period. This format allows participants time to absorb what they’ve learned and to try out new skills before going on to the next session.

For public sector employees, the Academy serves as an entry point to ASU's Certified Public Manager Program.  For more information call (602) 496-1303 or visit http://ramseyexecutive.asu.edu/programs/.

The Supervisor's Academy Certificate: Upon successful completion of the Academy, participants receive the AGTS Supervisor's Academy Certificate presented by the AGTS President on the last day of class.

Code: SUP82,  CEUs: 5.65, UoP: 3.0

Length:  73.5 hours

Who should attend: New supervisors, soon-to-be supervisors, and more experienced supervisors who would like the benefit of formal management training.

Benefits:

• Reduced grievances and litigation.

• Increased supervisor confidence.

• Improved morale and lowered turnover.

• Higher productivity.

• A network of peers for ongoing support.

• Public sector participants are eligible for advanced entry to ASU's CPM Program.

Learning Outcomes:

Topics Included in this program:

• Supervision and Temperament Type

• Communication Skills

• Motivation and Delegation

• Teams, Team Building, and Conflict Management

• Equal Employment Opportunity

• Selection Interviewing

• Performance Management Overview

• Coaching Skills

• Discipline and Corrective Action

• The Leadership Challenge

• Leading Change

• Valuing and Managing Diversity

• Time Management for Supervisors

Click here for Academy Schedule & Course Descriptions

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SCHEDULE

Date: 3/21/12 - 6/13/12
Time: Varies
Location: U of P Phoenix Campus

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Date: 3/27/12 - 6/05/12
Time: Varies
Location: NAU, 700 S Osborne Dr, Bldg 16A, Flagstaff

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Fee: $1689 ($1289 member)

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BRING THIS TRAINING TO YOUR SITE!

Any AGTS class can be customized and brought on-site to your organization.

For more information on this option call 480-967-7544, x3 (800-970-1270, x3 outside the Phoenix Metro area) or email Custom Training Specialist.

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