Critical Thinking:
Skills that Promote Reason over Reflex

(average customer reviews, last 3 sessions)

Employers claim that “independent and critical thinking” is the single most important factor in determining who gets hired and who doesn’t.  Yet these skills that enable us to make sound judgments, resolve conflicts, solve problems, and achieve goals are rare.

In this one-day program, you will learn the key elements of critical thinking and be able to put them to work immediately.

Code: TQM500, CEUs: 0.6, UoP: Combinable

Length:  One 8-hour session

Instructor: Rowe

Who should attend: All employees interested in developing the ability to think more clearly, accurately, and objectively.

Benefits:

• Greater confidence in applying logic and objectivity to situations and information.

• Better decision-making.

• Clear thinking even in high-pressure situations.

• Greater credibility with management, peers, employees, and customers.

Learning Outcomes:

By the end of this program, you will be able to:

• Identify the appropriate application of facts, opinions, and assumptions.

• List blocks to rational thinking and how to overcome them.

• Describe methods of inductive and deductive reasoning.

• Practice techniques for maintaining critical thinking even in high-stress situations.

Program Outline:

1. How you know what you know

   1. Facts, interpretation, assumption

   2. Focus on Fact

2. Logical thinking

   1. Thinking sequentially

   2. The diamond of logic

   3. Deductive and inductive reasoning

3. Reasoning fallacies

   1. Logical dodges

   2. Logical fallacies

4. The structure of an argument

   1. Premise, evidence, conclusions

   2. Practice in pairs

5. Thinking on your feet

   1. Useful habits

   2. Seeing many points of view

6. Paired debates

BRING THIS TRAINING TO YOUR SITE!

Any AGTS class can be customized and brought on-site to your organization.

For more information on this option call 480-967-7544, x3 (800-970-1270, x3 outside the Phoenix Metro area) or email Custom Training Specialist.

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