The Manager's Academy

(average customer reviews, last 3 sessions)

In today's dynamic workplace, managers need a broad set of skills to be successful.  The Manager’s Academy covers key managerial competencies and runs once a week over a 9-week period. This format gives participants a chance to absorb what they’ve learned and try out new  skills before going on to the next session.

NOTE: The AGTS Manager's Academy is equivalent to upper division college course work. It requires participants to take an active role in related activities, assignments and large and small group discussions. For this reason, we ask that participants fill out a registration application/statement of commitment -- available on the AGTS website or by calling  480-967-7544, x2.

Code: MGT53,  CEUs: 4.0, UoP: 3.0

Length:  50.5 hours

Who should attend: Employees with operational responsibility for more than one work group (or who may have such a responsibility in the future) and/or who play a relatively broad role within the organization in terms of leadership, decision making, and integration of results.  (Supervisors with extensive direct supervisory experience may also qualify.  Contact AGTS for details.)

Prerequisites:

• Meet the requirements described under Who Should Attend above.

• AGTS Supervisor’s Academy or equivalent training. 

• Completion of Manager’s Academy Application and Statement of Commitment.

• Knowledge of your Myers-Briggs Temperament Type. (Contact AGTS for details.)

Benefits:

• Gain confidence in your role as a manager.

• Increase your value to the organization.

• Become proactive in dealing with change.

• Increase your effectiveness in getting results.

Topics covered include:

• The 21st Century Manager

• Creating a Customer Service Climate

• The EQ Leader

• The Positive Use of Power and Influence

• Negotiation Skills

• Ethics and Ethical Decision Making

• Presentation Skills

• Leading Projects and Project Teams–An Introduction

• Strategic Thinking

 See individual modules -- click here!

SCHEDULE

The Manager's Academy is currently not scheduled open enrollment. Please contact our Custom Training Specialist to bring it on-site.

Click here for a complete schedule with course descriptions

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BRING THIS TRAINING TO YOUR SITE!

Any AGTS class can be customized and brought on-site to your organization.

For more information on this option call 480-967-7544, x3 (800-970-1270, x3 outside the Phoenix Metro area) or email Custom Training Specialist.

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