An Introduction to Six Sigma

For many organizations, Six Sigma is a measure of quality that strives for near perfection.  For others Six Sigma is a disciplined and statistical methodology for minimizing variance and eliminating defects in any process in any setting—government, schools, healthcare, business, or industry. 

In this one-day session you will learn the basic principles of Six Sigma and how they can be applied to processes in your organization.

Code: TQM324,  CEUs: 0.6

Length:  One 8-hour session

Instructor:  Roussas

Who should attend: Professionals, engineers, supervisors, and other individuals interested in an introductory grounding in the principles of the Six Sigma method.

Benefits:

• Customer focus.

• Reduced cycle time.

• Less waste.

• Improved customer relations.

• Sustained improvements.

• Increased margins.

• Lower costs to provide goods and services.

• Fewer customer complaints.

Learning Outcomes:

By the end of this program, you will be able to:

• Recognize most forms of waste.

• Understand cost-benefit of eliminating waste.

• Describe how to design, develop, and manage waste-free and value-added processes.

Program Outline: