Building and Maintaining Trust in the Workplace: Strategies for Keeping Employees Engaged, Productive, and Loyal Even in the Toughest of Times

(average customer reviews, last 3 sessions)

Even in difficult times—times of change, fear, and insecurity— it is possible to build trust and improve morale.  In this half-day program you will learn proven principles and practices that lead to a positive team climate.

Code: MGT420,  CEUs: 0.35, UoP: Combinable

Length:  One 4-hour session

Instructor: Royal

Who should attend: Managers, supervisors, and team leaders—anyone responsible for building and maintaining a positive, productive workplace.

Benefits:

• Greater confidence in your ability to lead in difficult times.

• A more positive, productive workplace.

Learning Outcomes:

By the end of this program, you will be able to:

• Recognize the key elements of trust in a work team.

• Explain the 4 trust-building questions every supervisor must ask.

• Use an inventory to assess the team climate.

• Identify at least 3 ways to improve trust in your work unit.

• Implement a trust-building action plan back on the job.

Program Outline:

1. The dynamics of trust

   1. What is trust?

   2. Why is trust important and how does it get lost?

   3. The benefits of a high-trust climate

   4. How trust and morale are related

2. A deeper look at trust

   1. The Interaction of our beliefs and trust

   2. Trusting ourselves and others

   3. Essential factors for trust to flourish

3. Building/rebuilding trust

   1. Assessing your team’s trust climate    

   2. Four critical supervisory behaviors

   3. First steps and action planning

   4. How to sustain trust-building efforts

BRING THIS TRAINING TO YOUR SITE!

Any AGTS class can be customized and brought on-site to your organization.

For more information on this option call 480-967-7544, x3 (800-970-1270, x3 outside the Phoenix Metro area) or email Custom Training Specialist.

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