CEUs: 0.60

Fee: $209 ($169 member)

Di$counts for multiple enrollments! Enroll 3 people in the same session at the regular price, get a 4th FREE! (Does not apply to academies or multiple-day classes. Discounts must be requested at the time of registration.) 

Watch for upcoming dates.

Bring this program to your organization. It can be customized to meet your specific needs. Call 877-337-7681 for details or e-mail Katrina.

• THE SUPERVISOR'S ACADEMY

• Introduction to Supervision

• Building and Maintaining Trust and Morale

• Coaching for Excellence (See SUPERVISOR'S ACADEMY)

• Controlling Gossip

• Critical Thinking

• Discipline (See SUPERVISOR'S ACADEMY)

• Effective Delegation (See SUPERVISOR'S ACADEMY)

• Effective Problem Solving and Decision Making

• Equal Employment Opportunity (See SUPERVISOR'S ACADEMY)

• Essential One-Minute Manager

• Improving Communication and Understanding between Generations in the Workplace

• Initiating and Managing Change (See SUPERVISOR'S ACADEMY)

• Leading Effective Meetings

• Managing Employee "Attitude" Problems

• Managing Off-Site Employees

• Mastering Change (See SUPERVISOR'S ACADEMY)

• Motivating and Retaining Employees

• Peer to Boss without the Fallout

• Performance Management (See SUPERVISOR'S ACADEMY)

• Positive Politics

• Selection Interviewing (See SUPERVISOR'S ACADEMY)

• Situational Leadership

• Talking Points©

Length:  One 8-hour session

Instructor:  Royal

Who should attend: Any employee who is interested in or anticipates promotion to a supervisory role.

Benefits:

• An informed career choice.

• Greater job satisfaction.

• A shorter learning curve if you choose to become a supervisor.

Learning Outcomes:

By the end of this program, you will be able to:

• Discuss both the positive and the negative aspects of supervision.

• Better understand the supervisor's role within the organization.

• Identify important best practices for successful front-line supervision.

• Determine if the role of supervisor is a good fit for you.

• Identify at least one strategy to increase your professional and personal effectiveness in the workplace.

• Develop a personal plan of action tailored to your career goals.

Program Outline:

I.          Do you really want to be a supervisor?

            A.         Introduction

            B.         Evaluating supervisory responsibilities

II.          Basic principles of effective supervision

III.         Testing out the four supervisory functions

IV.        Your leadership style

            A.         Assumptions about people

            B.         What really counts

V.         Supervisory skills assessment

            A.         Analyzing your supervisory skills

            B.         What do you need to change?

            C.         Would YOU work for you?

VI.        Evaluating the pros and cons of stepping into supervision

VII.       Application and action plan