CEUs: 0.60

Related Topics (Communication/Interpersonal):

• Assertive Communication

• Building Healthier Work Relationships

• Dealing Positively with Workplace Negativity

• Dealing with Difficult People

• Effective Interpersonal Communication

• Listening Skills: The Cornerstone of Effective Interpersonal Communication

• Understanding Yourself and Others: The Myers-Briggs Workshop

• The Birth Order Workshop: Lessons on Why We Do What We Do

• Communicating Effectively in Crisis Situations

• Understanding Non-Verbal Communication

Related Topics (Diversity):

• Diversity Training and Consulting

• How to be an Effective Member of a Diverse Workplace

• Valuing and Managing Diversity

• Men and Women Working Together: A Gender Communication Workshop

Men and women are working together more often than ever before. It is increasingly important to help the sexes learn to communicate more effectively in order to maximize understanding, cooperation, and productivity.

Length: One 8-hour session

Who Should Attend: Any employee wishing to improve workplace communication and productivity.

Instructor: Welch-McGrath

Learning Outcomes:

• Gender-based differences in work and communication style
• Societal and cultural gender norms
• How to break through "Good Old Boy" barriers
• How to avoid the "Cinderella Syndrome"
• How to recognize and overcome roadblocks that inhibit effective communication between men and women
• Techniques for enhancing understanding and productivity between genders

Program Outline:

I. Gender Issues
        A. Belief Systems
        B. Value Systems
        C. Cultural Norms
        D. Identity vs. Intimacy in Gender Roles

II. Communication Skill Variances Between Genders    
        A. Differences in Language Dialogue
        B. Expression of Emotion
        C. Interaction Between Genders
                1. Thinking Processes
                2. Speaking Styles

III. Assessments
        A. Avoiding "Cinderella Syndrome"
        B. Breaking Through "Good Old Boy" Society
        C. Problem-Solving Development Stages

IV. Solving Gender Issues in the Workplace
        A. When Men Manage Women
                1. Problems
                2. Methods for Overcoming
        B. When Women Manage Men
                1. Problems
                2. Methods for Overcoming
        C. Double Standards
                1. Problems
                2. Methods for Overcoming
        D. Conflict/Confrontation Styles
                1. Problems
                2. Methods for Overcoming
        E.    Stress Management Variances Among Genders.