The Manager’s Academy Code: MGT53   

CEUs: 4.0

Fee:  $1799 ($1399 member)

To Register

Bring this program to your organization. It can be customized to meet your specific needs. Call 877-337-7681 for details or e-mail Katrina.

Related Topics (Management Development/Management):

 

In today's dynamic workplace, managers need to have a broad set of skills to be successful.  The Manager’s Academy covers key managerial competencies and runs once a week over a 10-week period. This format gives participants a chance to absorb what they’ve learned and try out new skills before going on to the next session.

NOTE: The AGTS Manager's Academy is equivalent to upper division college course work. It requires participants to take an active role in related activities, assignments and large and small group discussions. For this reason, we ask that participants fill out a registration application/statement of commitment  -- available by clicking here or call 480-967-7544 x21.

Length:  50.5 hours

Instructor:  Various

Who should attend: Employees with operational responsibility for more than one work group (or who may have such a responsibility) and/or who play a relatively broad role within the organization in terms of leadership, decision making, and integration of results.  (Supervisors with extensive direct supervisory experience may also qualify.  Contact AGTS for details.)

Prerequisites:

  • Meet the requirements described under "Who should attend" above.

  • AGTS Supervisor’s Academy or equivalent training. 

  • Completion of Manager’s Academy Application and Statement of Commitment.

  • Knowledge of your Myers-Briggs Temperament Type.

Benefits:

  • Gain confidence in your role as a manager.

  • Increase your value to the organization.

  • Become proactive in dealing with change.

  • Increase your effectiveness in getting results.

Learning Outcomes:

By the end of this program, you will be able to:

  • The 21st Century Manager

  • Creating a Customer Service Climate

  • The Manager and Emotional Intelligence

  • The Positive Use of Power and Influence

  • Negotiation Skills

  • Ethics and Ethical Decision Making

  • Presentation Skills

  • Leading Projects and Project Teams – An Introduction

  • Strategic Thinking

Program Outline:

See individual modules -- click here.

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