• Building and Maintaining Trust and Morale

• EQ Basics: A Powerful Introduction to Emotional Intelligence

• Innovation, Creativity, and Breakthrough Thinking

• Personal Career Leadership

• Planning for the Power Years: Boomers and Retirement

• Recognizing and Eliminating Bullying in the Workplace

• Stress Management for Frontline Employees

• Talking Points©: Tips for Tough Conversations

• Taming Technology: Integrating Electronics for Maximum Payoff

Revised and Updated:

• Manager's Academy

• Mediator's Academy

• Janet M. Bickley, M. Ed.

• Susan L. Grace

• Gary Recchion, B.A.