CEUs: 0.35

• THE SUPERVISOR'S ACADEMY

• Introduction to Supervision

• Building and Maintaining Trust and Morale

• Coaching for Excellence (See SUPERVISOR'S ACADEMY)

• Controlling Gossip

• Critical Thinking

• Discipline (See SUPERVISOR'S ACADEMY)

• Effective Delegation (See SUPERVISOR'S ACADEMY)

• Effective Problem Solving and Decision Making

• Equal Employment Opportunity (See SUPERVISOR'S ACADEMY)

• Essential One-Minute Manager

• Improving Communication and Understanding between Generations in the Workplace

• Initiating and Managing Change (See SUPERVISOR'S ACADEMY)

• Is Supervision in Your Future?

• Leading Effective Meetings

• Managing Employee "Attitude" Problems

• Managing Off-Site Employees

• Mastering Change (See SUPERVISOR'S ACADEMY)

• Motivating and Retaining Employees

• Performance Management (See SUPERVISOR'S ACADEMY)

• Positive Politics

• Selection Interviewing (See SUPERVISOR'S ACADEMY)

• Situational Leadership

• Talking Points©

Making the transition from peer to supervisor can be a difficult challenge.  In this half-day program you’ll learn all you need to know about common transition problems and how to avoid them. 

Length:  One 4-hour session

Instructor:  Drury

Who should attend: Anyone who has just been promoted to supervisor and would like a smooth transition.

Benefits:

• Less stress for yourself and others when assuming a supervisory role.

• Greater confidence in your ability to avoid common pitfalls of a newly promoted supervisor. 

Learning Outcomes:

By the end of this program, you will be able to:

• Identify the common challenges of the transition to supervisor.

• Utilize a role clarification dialogue to build new relationships with your team.

• Avoid common mistakes in the transition process.

• Utilize strategies for creating clear boundaries with employees who were once peers.

• Develop strategies for dealing with employees who resent your role as supervisor.

• Utilize techniques for dealing with your team when you’ve replaced a popular supervisor.

• Help your team get back on track when you are replacing a difficult supervisor.

Initiate a dialogue about problems.

Program Outline:

I.          Challenges of the newly promoted supervisor

II.          Common transition mistakes and how to avoid them

III.         Establishing a dialogue to clarify roles and establish trust

IV.        Establish clear boundaries when “changing hats”

V.         Common transition difficulties and how to deal with them

            A.         Employees who resent your new role

            B.         Nostalgia for the old supervisor

            C.         Leftover pain from a previous supervisor

            D.         The “out of control” team

            E.         Supervising close personal friends

 VI.       Initiate a dialogue when things are not going well