Assertive Communication - 6/19/12

Be a Customer Service Superstar - 4/17/12

Business English and Grammar Review - 5/08/12

Conflict, Confrontation, and Communication - 6/20/12

Contracting Academy - 6/07/12

Creating User-Friendly Policies and Procedures - 4/25/12

Effective Problem Solving & Decision Making - 4/24/12

Influencing Skills - 4/12/12

Introduction to Supervision - 5/03/12

Introvert Power - 6/26/12

Managing the Angry Public - 4/26/12

Managing Your Time & Multiple Priorities - 6/12/12

Overcoming Stage Fright - 6/13/12

Powerful Business Writing -  6/27/12

Presentation Skills - 4/11/12

Project Management - 5/01/12

Supervisor's Academy - 3/21/12, 3/27/12 - Flagstaff

Taking Minutes of Meetings - 5/16/12

Talking Points - 4/12/12

Technical Writing Skills - 5/15/12

Ultimate Administrative Assistant - 6/14/12

Understanding Yourself and Others - 5/22/12