Course Type: On-Site Classes
Return To All Topics- 5 Generations in the Workplace
- 5 Generations in the Workplace with Quinn McDonald
- Academy Review and Action Planning
- Adult Learning Techniques
- All I Said Was…
- An Introduction to Leadership
- Assertive Communication
- Building High Performance Teams
- Building Resiliency
- Change and Change Management
- Coaching Skills
- Communicating Effectively in Crisis Situations
- Conflict, Confrontation, and Communication
- Creating a Customer Service Climate
- Creating a Positive Impression
- Creating and Communicating Vision
- Creating User-Friendly Policies and Procedures
- Critical Thinking
- Cultural Competence/Multicultural Communication (call for info)
- Dealing with Difficult People
- Dealing with Trauma and Loss
- Delegation & Motivation
- Discipline and Corrective Action
- Effective Delegation
- Effective E-Mail
- Effective Time Management
- Equal Employment Opportunity
- Essential One-Minute Manager
- Ethics and Ethical Decision Making
- Ethics Initiatives
- Facilitation Services
- Filing and Records Management
- Fostering Employee Engagement
- Four Windows®
- Happiness: Where it Comes from and How to Get More
- Harassment Prevention
- How to be an Effective Member of a Diverse Workplace
- How to Create Dynamic Announcements, Newsletters, Brochures and Web Pages
- How to Get Along with People You Don’t Like (and Why Bother)©
- How to Make Presentations to Councils and Boards
- HR Assistant I
- HR Assistant II
- Innovation, Creativity, and Breakthrough Thinking
- Introvert Power!
- Is Supervision in Your Future?
- Leadership Coaching
- Leading and Managing Change
- Leading Meetings
- Leading with Honor
- Listening Skills
- Managing Employee Attitude Problems
- Managing Uncertainty
- Managing Your Time and Multiple Priorities
- Mastering Change
- Mediation Services
- Meeting Skills
- Men and Women Working Together
- Open, Honest, and Supportive
- Organization-Wide Initiatives
- Overcoming Stage Fright
- Peer to Boss without the Fallout
- Performance Management
- Persuasive Presentations
- Persuasive Writing
- Positive Politics
- Positive Use of Power and Influence
- Powerful Business Writing
- Preparing for a Job Interview
- Presentation Skills
- Preventing Harassment in the Workplace
- Project Management: An Introduction to the Fundamentals
- Proofreading & Editing Skills
- Quality Customer Service
- Recognizing and Eliminating Bullying in the Workplace
- Self-Directed Teams Organization
- Statistics Made Easy
- Stress Management
- Stress Management for Frontline Employees
- Supervision and Temperament Type
- Supervisor as Leader
- Talking Points©
- Team Skills
- Teams/Team Building/Team Repair
- Technical Writing Skills
- Telephone Customer Service Excellence
- The AGTS Train-the-Trainer Academy
- The Art of Followership
- The Hiring Process: Prepare, Interview, Evaluate
- The Leadership Challenge
- The Supervisor’s Academy
- The Supervisor’s Academy — WILLCOX/SEAGO
- Thinking Optimistically
- Time Management for Supervisors
- Transition Strategies for New and Emerging Leaders
- True Colors®
- Understanding and Dealing with Violence in the Workplace
- Understanding Yourself and Others
- Valuing and Managing Diversity
- Win-Win Negotiation Skills
- Writing and Designing Effective Slide Presentations
- Your Attitude is Your Success
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Training in critical thinking is hard to find, but it's a competency that employers say is essential to individual and organizational success. Even if you are a skilled critical thinker, this class will give you ideas on how to bring others along. The program received a 5.0 the last time it ran.
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This is a "must have" for all supervisors. It really should be a part of the core academy, but we're already at 72 hours! The class received a 4.96 the last time out.
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If you do any kind of speaking in front of groups--informal or formal--this program will enhance your public-speaking effectiveness. The class was rated 5.0 when it ran last season.
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We hold this his hard-to-find class once a year when the instructor is in town. It was rated a 4.92 last year. Typical participant comments include: "Real world examples made easy!" and "Statistics really can be easy when presented in an easy-to-understand way."
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Now more than ever, well-trained supervisors are a must. Skilled supervisors can improve morale, lower turnover, and reduce grievances and litigation. They communicate well and help create an environment that fosters employee engagement and loyalty.
The AGTS Supervisor's Academy covers key supervisory competencies in 13 modules presented over a 3-month period. This format allows participants time to absorb what they've learned and to try out new skills before moving on to the next module.
Now more than ever, well-trained supervisors are a must. Skilled supervisors can improve morale, lower turnover, and reduce grievances and litigation. They communicate well and help create an environment that fosters employee engagement and loyalty.
The AGTS Supervisor's Academy covers key supervisory competencies in 13 modules presented over a 3-month period. This format allows participants time to absorb what they've learned and to try out new skills before moving on to the next module.
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Bring Our Training To Your Site
Any AGTS class can be customized and brought on-site to your organization!
For more information on this option contact our Custom Training Specialist.