Course Type: Public Seminars
Return To All Topics- All I Said Was…
- Conflict, Confrontation, and Communication
- Creating a Positive Impression
- Creating User-Friendly Policies and Procedures
- Dealing Positively with Workplace Negativity
- Effective E-Mail
- Effective Problem Solving and Decision Making
- Innovation, Creativity, and Breakthrough Thinking
- Managing the Angry Public
- Managing Your Time and Multiple Priorities
- Positive Use of Power and Influence
- Presentation Skills
- Project Management: An Introduction to the Fundamentals
- Quality Customer Service
- Robert’s Rules of Order
- Statistics Made Easy
- Supervisor as Leader
- The AGTS Communication Skills Academy
- The AGTS Train-the-Trainer Academy
- The Art of Followership
- The Supervisor’s Academy
- Transition Strategies for New and Emerging Leaders
- Understanding Non-Verbal Communication
- Understanding Yourself and Others
- Valuing and Managing Diversity
- Win-Win Negotiation Skills
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This class was rated a 4.83 the last time out. It's another one of the "must haves" that we just couldn't fit into the core Academy. It covers skills essential to management and team effectiveness.
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If you do any kind of speaking in front of groups--informal or formal--this program will enhance your public-speaking effectiveness. The class was rated 5.0 when it ran last season.
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We hold this his hard-to-find class once a year when the instructor is in town. It was rated a 4.92 last year. Typical participant comments include: "Real world examples made easy!" and "Statistics really can be easy when presented in an easy-to-understand way."
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Now more than ever, well-trained supervisors are a must. Skilled supervisors can improve morale, lower turnover, and reduce grievances and litigation. They communicate well and help create an environment that fosters employee engagement and loyalty.
The AGTS Supervisor's Academy covers key supervisory competencies in 13 modules presented over a 3-month period. This format allows participants time to absorb what they've learned and to try out new skills before moving on to the next module.
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Bring Our Training To Your Site
Any AGTS class can be customized and brought on-site to your organization!
For more information on this option contact our Custom Training Specialist.