Class Summary
Now more than ever, well-trained supervisors are a must. Skilled supervisors can improve morale, lower turnover, and reduce grievances and litigation. They communicate well and help create an environment that fosters employee engagement and loyalty.
The AGTS Supervisor’s Academy covers key supervisory competencies in 14 modules presented over a 3-month period. (full schedules below) This format allows participants time to absorb what they’ve learned and to try out new skills before moving on to the next module.
For public sector employees, the Academy serves as an entry point to ASU’s Certified Public Manager Program. For more information call (602) 496-1302 or visit https://ramseyexecutive.asu.edu/content/cpmprogram
The Supervisor’s Academy Certificate: Upon successful completion of the Academy, participants receive the AGTS Supervisor’s Academy Certificate presented by the AGTS President on the last day of class.
AGTS COVID UPDATE (click)
(NOTE: Each Academy enrollment is limited so be sure to register early to avoid disappointment. Make-up seating is also limited and fills up quickly.)
New supervisors, soon-to-be supervisors, and more experienced supervisors who would like the benefit of formal management training.
- Reduced grievances and litigation.
- Increased supervisor confidence.
- Improved morale and lowered turnover.
- Higher productivity.
- A network of peers for ongoing support.
- Public sector participants are eligible for advanced entry to ASU's Certified Public Manager Program (CPM).
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Understanding and Managing Temperament/Personality Styles
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Effective Interpersonal Communication
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Teams and Team Building
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Equal Employment Opportunity
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The Hiring Process: Prepare, Interview, Evaluate
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An Introduction to Leadership
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Leading and Managing Change
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Motivation and Delegation
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Coaching Skills
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Discipline and Corrective Action
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Valuing and Managing Diversity
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Time Management for Supervisors
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Meeting Skills
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Academy Review and Action Planning
Downloadable/Printable Academy Schedules:
Supervisor's Academy -- Tempe -- FULL
February 17, 2022 - May 5, 2022
City of Tempe, Apache Substation
Date | Time | Class | Instructor |
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02/17/22 | 8:30 - 4:30 | Understanding and Managing Temperament/Personality Styles | Royal |
02/24/22 | 8:30 - 3:30 | Essential Communication Skills | Welch-McGrath |
03/03/22 | 8:30 - 4:30 | An Introduction to Leadership | Horne |
03/10/22 | 8:30 - 4:30 | Valuing and Managing Diversity | Horne |
03/17/22 | 8:30 - 4:30 | The Hiring Process: Prepare, Interview, Evaluate | Ingersoll |
03/24/22 | 8:30 - 3:30 | Equal Employment Opportunity | Wade |
03/31/22 | 8:30 - 4:30 | Teams and Team Building | Royal |
04/07/22 | 8:30 - 4:30 | Managing Performance | Ingersoll |
04/21/22 | 8:30 - 12:00 | Coaching Skills | Ingersoll |
04/21/22 | 1:00 - 4:30 | Discipline & Corrective Action | Ingersoll |
04/28/22 | 8:30 - 3:30 | Time Management for Supervisors | Rambow |
05/05/22 | 8:30 - 12:00 | Meeting Skills | Royal |
05/05/22 | 1:00 - 2:30 | Academy Review and Action Planning | Royal |
05/05/22 | 2:35 - 4:00 | Graduation Ceremony | Porter-Stowe |