AGTS Supervisor’s Academy — City of Tempe

Class Summary

See full schedules below

Now more than ever, well-trained supervisors are a must. Skilled supervisors can improve morale, lower turnover, and reduce grievances and litigation. They communicate well and help create an environment that fosters employee engagement and loyalty.

The AGTS Supervisor’s Academy covers key supervisory competencies in 14 modules presented over a 3-month period. (full schedules below) This format allows participants time to absorb what they’ve learned and to try out new skills before moving on to the next module.

For public sector employees, the Academy serves as an entry point to ASU’s Certified Public Manager Program.  For more information call (602) 496-1302 or visit https://ramseyexecutive.asu.edu/content/cpmprogram

The Supervisor’s Academy Certificate: Upon successful completion of the Academy, participants receive the AGTS Supervisor’s Academy Certificate presented by the AGTS President on the last day of class.

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(NOTE: Each Academy enrollment is limited so be sure to register early to avoid disappointment. Make-up seating is also limited and fills up quickly.)

SUP82 62.5
81.5 hours

New supervisors, soon-to-be supervisors, and more experienced supervisors who would like the benefit of formal management training.

  • Reduced grievances and litigation.
  • Increased supervisor confidence.
  • Improved morale and lowered turnover.
  • Higher productivity.
  • A network of peers for ongoing support.
  • Public sector participants are eligible for advanced entry to ASU's Certified Public Manager Program (CPM).

  • Understanding and Managing Temperament/Personality Styles

  • Effective Interpersonal Communication

  • Teams and Team Building

  • Equal Employment Opportunity

  • The Hiring Process: Prepare, Interview, Evaluate

  • An Introduction to Leadership

  • Leading and Managing Change

  • Motivation and Delegation

  • Coaching Skills

  • Discipline and Corrective Action

  • Valuing and Managing Diversity

  • Time Management for Supervisors

  • Meeting Skills

  • Academy Review and Action Planning

Downloadable/Printable Academy Schedules:

Supervisor's Academy -- Tempe -- FULL

February 17, 2022 - May 5, 2022

City of Tempe, Apache Substation

Date Time Class Instructor
02/17/22 8:30 - 4:30 Understanding and Managing Temperament/Personality Styles Royal
02/24/22 8:30 - 3:30 Essential Communication Skills Welch-McGrath
03/03/22 8:30 - 4:30 An Introduction to Leadership Horne
03/10/22 8:30 - 4:30 Valuing and Managing Diversity Horne
03/17/22 8:30 - 4:30 The Hiring Process: Prepare, Interview, Evaluate Ingersoll
03/24/22 8:30 - 3:30 Equal Employment Opportunity Wade
03/31/22 8:30 - 4:30 Teams and Team Building Royal
04/07/22 8:30 - 4:30 Managing Performance Ingersoll
04/21/22 8:30 - 12:00 Coaching Skills Ingersoll
04/21/22 1:00 - 4:30 Discipline & Corrective Action Ingersoll
04/28/22 8:30 - 3:30 Time Management for Supervisors Rambow
05/05/22 8:30 - 12:00 Meeting Skills Royal
05/05/22 1:00 - 2:30 Academy Review and Action Planning Royal
05/05/22 2:35 - 4:00 Graduation Ceremony Porter-Stowe