Powerful Business Writing

Class Summary

(based on last 3 sessions)

Effective business writing is critical to the organization’s bottom line.  Poor writing creates misinterpretation and misunderstandings that cost organizations thousands of dollars every year. Also at stake is the image of the organization and the individual.

In this practical one-day program, you’ll learn the key basics that can transform your written communication almost overnight.

COM120 0.60 Combinable 0.53
One 8-hour session
Quinn McDonald

Anyone who uses written communication on the job.

  • Polished, professional documents.
  • Clear, concise messages.
  • Letters, reports, and e-mails that achieve their objective.
  • Increased productivity through time-saving tools and techniques.
  • A positive image for you and your organization.

By the end of this program, you will be able to:

  • Tailor your writing to the needs of your reader.
  • Create an effective business letter and e-mail.
  • Use a practical plan and simple methods to save writing time.
  • Write clearly and concisely.
  • Edit, proof, and format for the greatest effect.
  • Use appropriate language.
  • Seek feedback to improve how you write.
  • The communication process
  • Letters and emails
    • Basic anatomy
    • “Baseline” skills exercise
  • Proven techniques for writing success
    • Before you write
      • The writing process “pie chart” (slice it right!)
      • 5 essential “must do’s” before you start to write
      • Practice exercises
      • Email– 6 powerful tips to keep in mind
    • While you write
      • What not to do while you are writing
      • 3 critical composition considerations
      • Practice exercises
    • After you write
      • Refining and polishing your written communication
      • Checking for proper grammar and punctuation
        • Practice exercise
      • Ensuring clarity
        • Practice exercise
      • Ensuring conciseness
        • Practice exercise
      • Formatting and graphics considerations
        • Practice exercise
      • Proofreading: Key tips for helping ensure an error free document
      • Feedback and follow-up devices
  • Action planning for continuous improvement
    • How do you know your writing has been successful?
    • Putting feedback to use
    • Professional development options going forward