Powerful Business Writing

Class Summary

(based on last 3 sessions)

Effective business writing is critical to an organization’s bottom line.  Poor writing creates misinterpretation and misunderstandings that cost organizations thousands of dollars every year. Also at stake is the image of the organization and the individual. Also at stake is the organization’s image and the image of the individual writer.

In this practical one-day program, you’ll learn the key basics that can transform your written communication almost overnight.

COM120 6.0 Combinable 0.53
One 8-hour session
Kai Rambow

Anyone who uses written communication on the job.

  • Polished, professional documents.
  • Clear, concise messages.
  • Letters, reports, and e-mails that achieve their objective.
  • Increased productivity through time-saving tools and techniques.
  • A positive image for you and your organization.

By the end of this program, you will be able to:

  • Tailor your writing to the needs of your reader.
  • Create effective business letters and e-mails.
  • Use a three-part process to create an effective first draft quickly.
  • Write clearly and concisely.
  • Edit, proof, and format for the greatest effect.
  • Seek feedback to improve how you write.
  • Proven techniques for writing success
    • Before you write
      • Set yourself up for writing success
      • How to get to your writing quickly
      • Practice exercises
    • While you write
      • What not to do while you are writing
      • Critical composition considerations
      • Structures to create effective letters and emails
      • Practice exercises
    • After you write
      • Refining and polishing your written communication
      • Checking for proper grammar and punctuation
        • Practice exercise
      • Ensuring clarity
        • Practice exercise
      • Ensuring conciseness
        • Practice exercise
      • Proofreading: Key tips for helping ensure an error free document
      • Feedback and follow-up devices
  • Action planning for continuous improvement
    • How do you know your writing has been successful?
    • Putting feedback to use
    • Professional development options going forward