Individuals, supervisors, team leaders—anyone who would like to deal more effectively with the effects of trauma and loss or would like to help others deal more effectively with trauma and loss.
- Reduce the negative effects of traumatic events on yourself, your family, your work group and others you are called upon to serve.
- Provide needed leadership in times of crisis.
By the end of this program, you will be able to:
- Identify the normal reactions to trauma and loss.
- Identify common mistakes in dealing with trauma.
- Identify coping strategies to help individuals in dealing with trauma and loss.
- Identify strategies to use with workgroups when dealing with trauma and loss.
- Recognize when someone may need more in-depth help in dealing with trauma and loss.
- Describe the steps in critical incident stress debriefing.
1. Normal and predictable reactions to trauma–what to expect
- Identifying types of trauma–individual and collective
- Re-experiencing and re-stimulation
- Numbing reactions
- Hyperarousal reactions
- How trauma symptoms show up in children
2. Mistakes in dealing with trauma
- What not to say and do
- Balancing compassion and accountability at work
3. Individual coping strategies
- The role of sharing and support
- Other coping strategies
4. Helping a work group cope
- Encouraging support and sharing
- Critical incident stress debriefing
5. When and how to get help
- Indicators that we need to refer someone to counseling
- Indications that we need to bring someone to the team