Leading with Emotional Intelligence

Class Summary

(based on last 3 sessions)

This one-day program introduces participants to emotional intelligence as it relates to leader effectiveness. It is based on cutting-edge brain science coupled with the latest data regarding leadership success factors.

MGT53-416 0.6
One 8-hour session
Patricia Drechsler

Any individual in a leadership position who would like an understanding of emotional intelligence as it relates to leadership success.

  • Greater confidence in your ability to succeed as a leader.
  • Improved personal effectiveness and job satisfaction.

By the end of this program, you will be able to:

  • Define "Emotional Intelligence" (EQ).
  • Explain how EQ relates to leadership success.
  • Identify the 8 major competencies of emotionally intelligent leaders.
  • Practice selected EQ competencies.
  • Identify your EQ strengths and weaknesses and how you might leverage both in the workplace.
  • Introduction to EQ
    • Key challenges facing workplace leaders today
    • What is EQ?
    • Top issues in the workplace
    • The case for EQ: True skill or “flavor of the month?”
  • The Six Seconds EQ Model: Competencies for Workplace Effectiveness
    • Brain Soup: the science of EQ
    • Emotions are “PUFI”
    • The 8 EQ skills (and 2 key EQ tools)
    • Know yourself
      • Get the data (key tool #1)
      • Make sense of the data (key tool #2)
    • Recognize patterns
    • Apply consequential thinking
    • Navigate emotions
    • Engage intrinsic motivation
    • Increase optimism
    • Increase empathy
    • Align daily choices with principles and purpose
  • EQ assessments
    • “Aha” moments
    • EQ action planning