Essential One-Minute Manager

Class Summary

The principles and practices of Ken Blanchard’s classic, The One-Minute Manager, make an excellent addition to any manager’s toolkit. You’ll learn the step-by-step fundamentals in this fast-paced, practical session.

MGT213 6.0 0.5
One 8-hour session
Dick Bunning

Anyone interested in learning and applying principles and practices outlined in Blanchard's One-Minute Manager.

  • Increased management effectiveness.
  • Greater confidence in your ability to achieve goals through others.
  • Increased credibility and professionalism.

By the end of this program, you will be able to:

  • State the three separate conversations required of the One-Minute Manager.
  • Describe why each conversation is needed.
  • Identify the cue that indicates when each conversation should be held.
  • List the easy-to-use steps of each conversation.
  • Management makes a difference
    • Review of the performance management cycle and how the One-Minute Manager helps
    • What research tells us about effective leaders
    • Employee attitudes that impact bottom-line results
    • How management supports (and hinders) employee effectiveness
  • An overview of the One-Minute Manager
    • The background to the One-Minute Manager
    • Qualities of effective manager-employee conversations
    • One-minute praising: reinforcing good performance and showing appreciation
    • One-minute coaching: improving substandard performance
  • Steps to delivering the three conversations with impact
    • Preparing and planning for contingencies
    • The well-planned agenda, in 60 seconds or less
    • Dealing with surprises
    • Learning and getting feedback for improvement
  • Applying the One-Minute Manager