The number of complaints of unlawful harassment filed with the U.S. Equal Employment Opportunity Commission (EEOC) has continued to increase over the last several years. While supervisors have many daily challenges, unlawful harassment, gone unchecked, is one of the most difficult and potentially costly concerns for employers. Sexual harassment as well as harassment based on race, national origin, religion, age and disability will be examined in this program.
Actual cases will be used to illustrate unlawful harassment and to stimulate discussion so that participants leave with a sound understanding about the differences between unlawful and other inappropriate behavior. The program also offers proactive steps for preventing harassment and prepares participants to effectively respond to allegations.
Supervisors and other personnel who are responsible for proactively managing harassment and other tensions that stem from interpersonal relationships at work.
- Greater confidence in your ability to provide employees with a work environment free of harassment.
- Reduced tensions, complaints and litigation costs.
- Reduced turnover and absences.
- Increased productivity and morale.
By the end of this program, you will be able to:
- Define and recognize unlawful harassment as distinguished from other forms of workplace hostility, including bullying.
- Respond appropriately to allegations or occurrences of harassment.
- Identify specific actions for preventing and eliminating harassment at work.
- Definition and illustrations of harassment
- Differences between unlawful harassment and other forms of hostile workplace behavior
- How harassment affects people and work
- The boundaries created by law
- Who are the harassers and victims
- Preventing, eliminating and responding to harassment
- Appropriate actions to allegations/occurrences
- Develop action plans for immediate use