Open, Honest, and Supportive

Leadership Practices for a Positive Workplace

Class Summary

(based on last 3 sessions)

There are proven techniques that, when practiced consistently, lead to a positive workplace where trust, cooperation, and productivity are the norm.  In this half-day program, you’ll learn best practices used by top leaders to build healthy, productive work environments.

LDR298 0.35
One 4-hour session
Michael Wade

Managers, supervisors, and others interested in boosting leadership effectiveness.

  • Greater confidence in your role as leader/manager.
  • Increased team effectiveness and morale.
  • A more positive, productive workplace.

By the end of this program, you will be able to:

  • Outline the values that foster positive leadership and workplaces.
  • Discuss the steps and considerations in ethical decision making.
  • Discuss the differences between leadership and management responsibilities.
  • Give examples of clear communication and what is meant by communicating with discretion.
  • Name key strategies for getting things done.
  • Discuss proven methods for preventing team problems.
  • Describe techniques for effectively confronting and dealing with difficult people.
  • Can leadership be taught?
  • You’re a leader and a manager
  • Open, honest and supportive = Trust
  • What people want
  • What are you rewarding?
  • The pyramid of success
  • Ethical decision making
  • Getting things done
  • Communication ground rules
  • Avoiding team problems
  • When dealing with conflict
  • Leadership and Management Quiz
  • Open, Honest and Supportive Team Values