Managing Off-Site Employees

Class Summary

(based on last 3 sessions)

Handling employee issues is a difficult aspect of management and supervision.  Adding the component of having employees off-site makes the challenges much greater. This seminar will help you enhance your leadership skills from a distance, assess problems accurately, efficiently solve problems, and help employees to be self-motivated and work autonomously.

MGT504 5.0 0.5 0.53
One 7-hour session
Janet Welch-McGrath

Managers and supervisors who have employees that work in another area or branch; reside in another city, county, or state; or telecommute.

  • Greater confidence in your ability to manage off-site personnel.
  • Increased morale of off-site staff.
  • Reduced stress—yours and that of your off-site staff.
  • Higher productivity.

By the end of this program, you will be able to:

  • Describe how the “virtual team” is changing the manager’s role in the 21st Century.
  • List common problems in managing off-site employees.
  • Describe techniques for resolving problems “long distance.”
  • Develop long distance communication methods that insure accurate reporting of performance.
  • List key techniques for building a cohesive team when not all team members work at the same site.
  • Recognize warning signs that problems are brewing in off-site locations.
  • Develop self-management skills in off-site employees so they can better accomplish goals and objectives.
  • Fundamentals of Off-site Management
    • Pros and cons of the 4 management styles
    • Leadership style for the 21st century
    • Overcoming the obstacles of a changing workplace
    • Strategic planning for virtual teams
  • Coaching/mentoring off-site personnel
    • Recognition systems that motivate
    • Developing procedures for keeping employees on track
    • Warning signs that help stop problems early on
    • Troubleshooting problems
  • Discipline and off-site employees
    • Constructively criticizing
    • Brainstorming, mindmapping, and problem-solving
    • Managing conflict between sites
  • Monitoring performance of off-site personnel
    • Creating a reward system
    • Designing a feedback system
    • Developing quality checks
  • Building a virtual team
    • Handling competition/resentment between teams
    • Creating a bond between off-site employees
    • Building trust and respect among employees
    • Empowering each team member
    • Three S’s of self-management
    • Designing a plan to cope with stress
  • Action Plan for greater effectiveness in managing off-site personnel