Motivation and Delegation

Class Summary

For you as a supervisor, motivation and delegation will be key management tools for getting work done through others. In this powerful full-day workshop you will learn specific skills to enhance your effectiveness in these two key areas.

One 8-hour session
Mike Ingersoll

By the end of this program, you will be able to:

  • Define and describe the performance management cycle.
  • Compose performance expectations for current job functions.
  • Create standards of professionalism.
  • Identify methods to support employee performance.
  • Summarize methods that promote a successful evaluation discussion.
  • Explain the key steps of delegation.
  • Identify appropriate tasks to delegate.
  • Explain the basics of workplace motivation.
  • Practice specific recognition and motivation techniques.
  • Customize your approach for delegating and motivating individual employees.
  • Performance management
    • What is performance management?
    • The key step: planning for success
    • How to create performance expectations
    • Professionalism as an expectation
    • Expectations and appraisal forms
    • Monitoring success through discussion
    • Successful appraisal conversations
  • Delegation–a foundational skill for supervisors
    • What tasks can a supervisor delegate?
    • Preparation: the key to a successful handoff
    • The delegation conversation
  • Workplace Motivation
    • Characteristics of motivation
    • Contemporary methods of workplace motivation
    • What research tells us about motivation
    • The supervisor’s role in employee motivation
    • Effective praise
    • Assessing and addressing motivational needs
  • Action planning