Class Summary
For you as a supervisor, motivation and delegation will be key management tools for getting work done through others. In this powerful full-day workshop you will learn specific skills to enhance your effectiveness in these two key areas.
One 8-hour session
By the end of this program, you will be able to:
- Define and describe the performance management cycle.
- Compose performance expectations for current job functions.
- Create standards of professionalism.
- Identify methods to support employee performance.
- Summarize methods that promote a successful evaluation discussion.
- Explain the key steps of delegation.
- Identify appropriate tasks to delegate.
- Explain the basics of workplace motivation.
- Practice specific recognition and motivation techniques.
- Customize your approach for delegating and motivating individual employees.
- Performance management
- What is performance management?
- The key step: planning for success
- How to create performance expectations
- Professionalism as an expectation
- Expectations and appraisal forms
- Monitoring success through discussion
- Successful appraisal conversations
- Delegation–a foundational skill for supervisors
- What tasks can a supervisor delegate?
- Preparation: the key to a successful handoff
- The delegation conversation
- Workplace Motivation
- Characteristics of motivation
- Contemporary methods of workplace motivation
- What research tells us about motivation
- The supervisor’s role in employee motivation
- Effective praise
- Assessing and addressing motivational needs
- Action planning