Performance Management, Part I (p.m.): Delegation & Motivation

Class Summary

For you as a supervisor, motivation and delegation will be key management tools for getting work done through others. In this powerful half-day workshop you will learn specific skills to enhance your effectiveness in these two key areas.

One 4-hour session
Laura Royal

By the end of this program, you will be able to:

  • Explain the key steps of delegation.
  • Identify appropriate tasks to delegate.
  • Practice specific recognition techniques.
  • Customize your approach for delegating and motivating individual employees.
  • Delegation–a foundational skill for supervisors
    • What tasks can a supervisor delegate?
    • Preparation: the key to a successful handoff
    • The delegation conversation
  • Workplace Motivation
    • Characteristics of motivation
    • Contemporary methods of workplace motivation
    • What research tells us about motivation
    • The supervisor’s role in employee motivation
    • Start with effective praise
    • Assessing and addressing motivational needs