Performance Management, Part II (p.m.): Discipline & Corrective Action

Class Summary

Often the most important work a supervisor or manager performs is in one-to-one discussions with “problem” employees. These sessions are often concerned with resolving performance problems and/or conflict. Successful resolution of these situations can increase productivity, improve morale, reduce employee turnover, and avoid grievances.

One 4-hour session
Mike Ingersoll

By the end of this program, you will be able to:

  • Identify the necessary components of a disciplinary system.
  • Understand and apply the concept of "due process."
  • Take appropriate disciplinary action.
  • Build support from your boss and chain of command.
  • Describe common mistakes in disciplinary actions and how to avoid them.
  • Use disciplinary and corrective action as a supervisory tool to enhance employee performance.
  • Document employee behavior and disciplinary actions.