| The AGTS Supervisor’s Academy

Class Summary

(based on last 3 sessions)

See full schedules below

Fall 2018 Dates: Now available (Phoenix 11/1/18 – 1/31/19; Wickenburg 10/3/18 – 3/6/19)

The AGTS Supervisor’s Academy covers key supervisory competencies in 14 modules presented over a 3-month period. (full schedules below) This format allows participants time to absorb what they’ve learned and to try out new skills before moving on to the next module.

It is unique in the breadth and depth of experience possessed by the trainers who lead the classes, the diversity of topics taught and its learn/practice/review format. The Academy has been continuously refined over the years to ensure the curriculum reflects current managerial issues.

For public sector employees, the Academy serves as an entry point to ASU’s Certified Public Manager Program.  You may also call (602) 496-1303 for more information.

“For me this academy was a great opportunity.  I learned a lot about myself and how to be more effective as a supervisor.” (more)

The Supervisor’s Academy Certificate:

Upon successful completion of the Academy, participants receive the AGTS Supervisor’s Academy Certificate presented by the AGTS President on the last day of class.


About AGTS

AGTS is a nonprofit Arizona-based corporation founded in 1980 to provide high quality low cost training exclusively to organizations in Arizona.  We offer custom on-site training programs and public seminars throughout Arizona and strive to do so with superior quality trainers and content at competitive prices.

We are an IACET Accredited Provider and have provided training for literally hundreds of Arizona organizations for more than 35 years.

Learn more about AGTS here.

SUP82 6.25 3.0 4.77 5.0
81.5 hours

New supervisors, soon-to-be supervisors, and more experienced supervisors who would like the benefit of formal management training.

  • Reduced grievances and litigation.
  • Increased supervisor confidence.
  • Improved morale and lowered turnover.
  • Higher productivity.
  • A network of peers for ongoing support.
  • Public sector participants are eligible for advanced entry to ASU's Certified Public Manager Program (CPM).

Topics included in this program:

  • Understanding and Managing Temperament/Personality Styles

  • Effective Interpersonal Communication

  • Teams, Team Building, and Conflict Management

  • Equal Employment Opportunity

  • The Hiring Process: Prepare, Interview, Evaluate

  • An Introduction to Leadership

  • Leading and Managing Change

  • Performance Management

    • Introduction and Overview

    • Delegation and Motivation

    • Coaching Skills

    • Discipline and Corrective Action

  • Valuing and Managing Diversity

  • Time Management for Supervisors

  • Meeting Skills

  • Academy Review and Action Planning