| The Supervisor’s Academy Management Development Series

Class Summary

(based on last 3 sessions)

See full schedules below

The AGTS Supervisor’s Academy covers key supervisory competencies in 14 modules presented over a 3-month period. (full schedules below) This format allows participants time to absorb what they’ve learned and to try out new skills before moving on to the next module.

It is unique in the breadth and depth of experience possessed by the trainers who lead the classes, the diversity of topics taught and its learn/practice/review format. The Academy has been continuously refined over the years to ensure the curriculum reflects current managerial issues.

For public sector employees, the Academy serves as an entry point to ASU’s Certified Public Manager Program.  You may also call (602) 496-1303 for more information.

The Supervisor’s Academy Certificate:

Upon successful completion of the Academy, participants receive the AGTS Supervisor’s Academy Certificate presented by the AGTS President on the last day of class.

 

About AGTS

AGTS is a nonprofit Arizona-based corporation founded in 1980 to provide high quality low cost training exclusively to organizations in Arizona.  We offer custom on-site training programs and public seminars throughout Arizona and strive to do so with superior quality trainers and content at competitive prices.

We are an IACET Accredited Provider and have provided training for literally hundreds of Arizona organizations for more than 35 years.

Learn more about AGTS here.

SUP82 6.25 3.0 4.77 5.0
81.5 hours

New supervisors, soon-to-be supervisors, and more experienced supervisors who would like the benefit of formal management training.

  • Reduced grievances and litigation.
  • Increased supervisor confidence.
  • Improved morale and lowered turnover.
  • Higher productivity.
  • A network of peers for ongoing support.
  • Public sector participants are eligible for advanced entry to ASU's Certified Public Manager Program (CPM).

Topics included in this program:

  • Understanding and Managing Temperament/Personality Styles

  • Effective Interpersonal Communication

  • Teams, Team Building, and Conflict Management

  • Equal Employment Opportunity

  • The Hiring Process: Prepare, Interview, Evaluate

  • An Introduction to Leadership

  • Leading and Managing Change

  • Performance Management

    • Introduction and Overview

    • Delegation and Motivation

    • Coaching Skills

    • Discipline and Corrective Action

  • Valuing and Managing Diversity

  • Time Management for Supervisors

  • Meeting Skills

  • Academy Review and Action Planning

The Supervisor's Academy, Tempe

November 2, 2017 thru February 1, 2018

University of Phoenix Main Campus, Tempe

Date Time Class Instructor
11/02/17 8:30 - 5:00 Understanding and Managing Temperament/Personality Styles Royal
11/09/17 8:30 - 4:30 Essential Communication Skills Welch-McGrath
11/16/17 8:30 - 3:30 Time Management for Supervisors Temme
11/30/17 8:30 - 4:30 Valuing and Managing Diversity Horne
12/07/17 8:30 - 3:30 Equal Employment Opportunity Wade
12/14/17 8:30 - 4:30 Teams, Team Building, and Conflict Management Temme
12/21/17 8:30 - 12:00 Performance Management: Introduction & Overview Royal
12/21/17 1:00 - 4:30 Performance Management: Delegation & Motivation Royal
01/11/18 8:30 - 12:00 Performance Management: Coaching Skills Ingersoll
01/11/18 1:00 - 4:30 Performance Management: Discipline & Corrective Action Ingersoll
01/18/18 8:30 - 4:30 The Hiring Process: Prepare, Interview, Evaluate Ingersoll
01/25/18 8:30 - 12:00 An Introduction to Leadership Horne
01/25/18 1:00 - 4:30 Leading and Managing Change Horne
02/01/18 8:30 - 12:30 Meeting Skills Royal
02/01/18 1:30 - 3:30 Academy Review Royal
02/01/18 3:35 - 4:30 Graduation Ceremony Porter-Stowe

The Supervisor's Academy, Avondale

February 7, 2018 thru April 18, 2018

Avondale Municipal Operations Center

Date Time Class Instructor
02/07/18 8:30 - 5:00 Understanding and Managing Temperament/Personality Styles Royal
02/14/18 8:30 - 4:30 Essential Communication Skills Welch-McGrath
02/21/18 8:30 - 3:30 Time Management for Supervisors Temme
02/28/18 8:30 - 4:30 Valuing and Managing Diversity Horne
03/07/18 8:30 - 3:30 Equal Employment Opportunity Wade
03/14/18 8:30 - 4:30 Teams, Team Building, and Conflict Management Temme
03/21/18 8:30 - 4:30 The Hiring Process: Prepare, Interview, Evaluate Ingersoll
03/28/18 8:30 - 12:00 Performance Management: Introduction & Overview Royal
03/28/18 1:00 - 4:30 Performance Management: Delegation & Motivation Royal
04/04/18 8:30 - 12:00 Performance Management: Coaching Skills Ingersoll
04/04/18 1:00 - 4:30 Performance Management: Discipline & Corrective Action Ingersoll
04/11/18 8:30 - 12:00 An Introduction to Leadership Horne
04/11/18 1:00 - 4:30 Leading and Managing Change Horne
04/18/18 8:30 - 12:30 Meeting Skills Royal
04/18/18 1:30 - 3:30 Academy Review Royal
04/18/18 3:35 - 4:30 Graduation Ceremony Porter-Stowe