The Supervisor’s Academy — WILLCOX/SEAGO

Class Summary

(based on last 3 sessions)

See full schedules below

Background: Now more than ever, well-trained supervisors are a must. Skilled supervisors can improve morale, lower turnover, and reduce grievances and litigation. They communicate well and help create an environment that fosters employee engagement and loyalty.

The AGTS Supervisor’s Academy covers key supervisory competencies in 14 modules presented over a 3-month period. (full schedules below) This format allows participants time to absorb what they’ve learned and to try out new skills before moving on to the next module.

For public sector employees, the Academy serves as an entry point to ASU’s Certified Public Manager Program.  For more information call (602) 496-1302 or visit https://ramseyexecutive.asu.edu/content/cpmprogram

The Supervisor’s Academy Certificate: Upon successful completion of the Academy, participants receive the AGTS Supervisor’s Academy Certificate presented by the AGTS President on the last day of class.

“The Supervisor’s Academy was amazing! So much food for thought with many helpful ideas and methods.” (more)

SUP82 62.5
81.5 hours

New supervisors, soon-to-be supervisors, and more experienced supervisors who would like the benefit of formal management training.

  • Reduced grievances and litigation.
  • Increased supervisor confidence.
  • Improved morale and lowered turnover.
  • Higher productivity.
  • A network of peers for ongoing support.
  • Public sector participants are eligible for advanced entry to ASU's Certified Public Manager Program (CPM).

Topics included in this program:

  • Supervision and Temperament Type
  • Communication Skills
  • Teams and Team Building
  • Equal Employment Opportunity
  • The Hiring Process: Prepare, Interview, Evaluate
  • An Introduction to Leadership
  • Leading and Managing Change
  • Delegation and Motivation
  • Coaching Skills
  • Discipline and Corrective Action
  • Valuing and Managing Diversity
  • Time Management for Supervisors
  • Meeting Skills
  • Academy Review and Action Planning

Downloadable/Printable Academy Schedule:

Supervisor's Academy -- Willcox

September 13, 2023 - December 6, 2023

Willcox – Valley TeleCom Group

Date Time Class Instructor
09/13/23 8:30 - 4:30 Supervision and Temperament Type Horne
09/20/23 8:30 - 4:30 The Hiring Process: Prepare, Interview, Evaluate Stapleton
09/28/23 8:30 - 4:30 Communication Skills Welch-McGrath
10/04/23 8:30 - 4:30 Valuing and Managing Diversity Horne
10/18/23 8:30 - 4:30 Teams and Team Building Welch-McGrath
10/25/23 8:30 - 4:30 Performance Management Stapleton
11/01/23 8:30 - 12:00 Coaching Skills Ingersoll
11/01/23 1:00 - 4:30 Discipline and Corrective Action Ingersoll
11/08/23 8:30 - 12:00 An Introduction to Leadership Horne
11/08/23 1:00 - 4:30 Leading and Managing Change Horne
11/15/23 8:30 - 3:30 Time Management for Supervisors Rambow
11/29/20 8:30 - 3:30 Equal Employment Opportunity Wade
12/06/23 8:30 - 12:00 Meeting Skills Rambow
12/06/23 1:00 - 2:30 Academy Review and Action Planning
12/06/23 2:35 - 4:00 Graduation Ceremony Porter-Stowe