Background: Now more than ever, well-trained supervisors are a must. Skilled supervisors can improve morale, lower turnover, and reduce grievances and litigation. They communicate well and help create an environment that fosters employee engagement and loyalty.
The AGTS Supervisor’s Academy covers key supervisory competencies in 14 modules presented over a 3-month period. (full schedules below) This format allows participants time to absorb what they’ve learned and to try out new skills before moving on to the next module.
For public sector employees, the Academy serves as an entry point to ASU’s Certified Public Manager Program. For more information call (602) 496-1302 or visit https://ramseyexecutive.asu.edu/content/cpmprogram
The Supervisor’s Academy Certificate: Upon successful completion of the Academy, participants receive the AGTS Supervisor’s Academy Certificate presented by the AGTS President on the last day of class.
— “The Supervisor’s Academy was amazing! So much food for thought with many helpful ideas and methods.” (more)
New supervisors, soon-to-be supervisors, and more experienced supervisors who would like the benefit of formal management training.
- Reduced grievances and litigation.
- Increased supervisor confidence.
- Improved morale and lowered turnover.
- Higher productivity.
- A network of peers for ongoing support.
- Public sector participants are eligible for advanced entry to ASU's Certified Public Manager Program (CPM).
Topics included in this program:
- Supervision and Temperament Type
- Communication Skills
- Teams and Team Building
- Equal Employment Opportunity
- The Hiring Process: Prepare, Interview, Evaluate
- An Introduction to Leadership
- Leading and Managing Change
- Delegation and Motivation
- Coaching Skills
- Discipline and Corrective Action
- Valuing and Managing Diversity
- Time Management for Supervisors
- Meeting Skills
- Academy Review and Action Planning
Downloadable/Printable Academy Schedule:
Supervisor's Academy -- Willcox
September 13, 2023 - December 6, 2023
Willcox – Valley TeleCom Group
|09/13/23||8:30 - 4:30||Supervision and Temperament Type||Horne|
|09/20/23||8:30 - 4:30||The Hiring Process: Prepare, Interview, Evaluate||Stapleton|
|09/28/23||8:30 - 4:30||Communication Skills||Welch-McGrath|
|10/04/23||8:30 - 4:30||Valuing and Managing Diversity||Horne|
|10/18/23||8:30 - 4:30||Teams and Team Building||Welch-McGrath|
|10/25/23||8:30 - 4:30||Delegation and Motivation||Stapleton|
|11/01/23||8:30 - 12:00||Coaching Skills||Ingersoll|
|11/01/23||1:00 - 4:30||Discipline and Corrective Action||Ingersoll|
|11/08/23||8:30 - 12:00||An Introduction to Leadership||Horne|
|11/08/23||1:00 - 4:30||Leading and Managing Change||Horne|
|11/15/23||8:30 - 3:30||Time Management for Supervisors||Rambow|
|11/29/20||8:30 - 3:30||Equal Employment Opportunity||Wade|
|12/06/23||8:30 - 12:00||Meeting Skills||Rambow|
|12/06/23||1:00 - 2:30||Academy Review and Action Planning|
|12/06/23||2:35 - 4:00||Graduation Ceremony||Porter-Stowe|