The Supervisor’s Academy

Class Summary

(based on last 3 sessions)

See full schedules below

AGTS COVID UPDATE (click)

(NOTE: Each Academy enrollment is limited so be sure to register early to avoid disappointment. Make-up seating is also limited and fills up quickly.)

Now more than ever, well-trained supervisors are a must. Skilled supervisors can improve morale, lower turnover, and reduce grievances and litigation. They communicate well and help create an environment that fosters employee engagement and loyalty.

The AGTS Supervisor’s Academy covers key supervisory competencies in 14 modules presented over a 3-month period. (full schedules below) This format allows participants time to absorb what they’ve learned and to try out new skills before moving on to the next module.

For public sector employees, the Academy serves as an entry point to ASU’s Certified Public Manager Program.  For more information call (602) 496-1302 or visit https://ramseyexecutive.asu.edu/content/cpmprogram

The Supervisor’s Academy Certificate: Upon successful completion of the Academy, participants receive the AGTS Supervisor’s Academy Certificate presented by the AGTS President on the last day of class.

“The Supervisor’s Academy was amazing! So much food for thought with many helpful ideas and methods.” (more)

SUP82 62.5 3.0 4.77 5.0
81.5 hours

New supervisors, soon-to-be supervisors, and more experienced supervisors who would like the benefit of formal management training.

  • Reduced grievances and litigation.
  • Increased supervisor confidence.
  • Improved morale and lowered turnover.
  • Higher productivity.
  • A network of peers for ongoing support.
  • Public sector participants are eligible for advanced entry to ASU's Certified Public Manager Program (CPM).

Topics included in this program:

  • Understanding and Managing Temperament/Personality Styles
  • Effective Interpersonal Communication
  • Teams and Team Building
  • Equal Employment Opportunity
  • The Hiring Process: Prepare, Interview, Evaluate
  • An Introduction to Leadership
  • Leading and Managing Change
  • Motivation and Delegation
  • Coaching Skills
  • Discipline and Corrective Action
  • Valuing and Managing Diversity
  • Time Management for Supervisors
  • Meeting Skills
  • Academy Review and Action Planning

Downloadable/Printable Academy Schedules:

Supervisor's Academy, Phoenix -- Seats Available!

November 4, 2021 thru February 10, 2022

Sheraton Phoenix Airport Hotel

Date Time Class Instructor
11/04/21 8:30 - 4:30 Understanding and Managing Temperament/Personality Styles Royal
11/18/21 8:30 - 4:30 Essential Communication Skills Welch-McGrath
12/02/21 8:30 - 3:30 Time Management for Supervisors Rambow
12/09/21 8:30 - 3:30 Equal Employment Opportunity Wade
12/16/21 8:30 - 4:30 Teams and Team Building Royal
01/06/22 8:30 - 4:30 Valuing and Managing Diversity Horne
01/13/22 8:30 - 4:30 The Hiring Process: Prepare, Interview, Evaluate Ingersoll
01/20/22 8:30 - 4:30 Motivation and Delegation Ingersoll
01/27/22 8:30 - 12:00 An Introduction to Leadership Horne
01/27/22 1:00 - 4:30 Leading and Managing Change Horne
02/03/22 8:30 - 12:00 Coaching Skills Ingersoll
02/03/22 1:00 - 4:30 Discipline & Corrective Action Ingersoll
02/10/22 8:30 - 12:00 Meeting Skills Royal
02/10/22 1:00 - 2:30 Academy Review and Action Planning Royal
02/10/22 2:35 - 4:00 Graduation Ceremony Porter-Stowe

Supervisor's Academy, Tempe -- Seats Available!

February 17, 2022 - May 5, 2022

City of Tempe, Apache Substation

Date Time Class Instructor
02/17/22 8:30 - 4:30 Understanding and Managing Temperament/Personality Styles Royal
02/24/22 8:30 - 4:30 Essential Communication Skills Welch-McGrath
03/03/22 8:30 - 12:00 An Introduction to Leadership Horne
03/03/22 1:00 - 4:30 Leading and Managing Change Horne
03/10/22 8:30 - 4:30 Valuing and Managing Diversity Horne
03/17/22 8:30 - 4:30 The Hiring Process: Prepare, Interview, Evaluate Ingersoll
03/24/22 8:30 - 3:30 Equal Employment Opportunity Wade
03/31/22 8:30 - 4:30 Teams and Team Building Royal
04/07/22 8:30 - 4:30 Motivation and Delegation Ingersoll
04/21/22 8:30 - 12:00 Coaching Skills Ingersoll
04/21/22 1:00 - 4:30 Discipline & Corrective Action Ingersoll
04/28/22 8:30 - 3:30 Time Management for Supervisors Rambow
05/05/22 8:30 - 12:00 Meeting Skills Royal
05/05/22 1:00 - 2:30 Academy Review and Action Planning Royal
05/05/22 2:35 - 4:00 Graduation Ceremony Porter-Stowe

Supervisor's Academy, Avondale -- Seats Available!

April 13, 2022 - June 22, 2022

City of Avondale, Resource Center

Date Time Class Instructor
04/13/22 8:30 - 4:30 Understanding and Managing Temperament/Personality Styles Royal
04/20/22 8:30 - 4:30 Essential Communication Skills Welch-McGrath
04/27/22 8:30 - 3:30 Time Management for Supervisors Rambow
05/04/22 8:30 - 12:00 An Introduction to Leadership Horne
05/04/22 1:00 - 4:30 Leading and Managing Change Horne
05/11/22 8:30 - 4:30 Valuing and Managing Diversity Horne
05/18/22 8:30 - 4:30 The Hiring Process: Prepare, Interview, Evaluate Ingersoll
05/25/22 8:30 - 3:30 Equal Employment Opportunity Wade
06/01/22 8:30 - 4:30 Teams and Team Building Royal
06/08/22 8:30 - 4:30 Motivation and Delegation Ingersoll
06/15/22 8:30 - 4:30 Coaching Skills Ingersoll
06/22/22 8:30 - 12:00 Meeting Skills Royal
06/22/22 1:00 - 2:30 Academy Review and Action Planning Royal
06/22/22 2:35 - 4:00 Graduation Ceremony Porter-Stowe