Class Summary
NOTE: Enrollment in each Academy is limited so be sure to register early to avoid disappointment. If the Academy you are interested in is FULL, contact us to be placed on the waitlist by emailing registrar@agts.com or call 480-967-7544 x2.
Background: Now more than ever, well-trained supervisors are a must. Skilled supervisors can improve morale, lower turnover, and reduce grievances and litigation. They communicate well and help create an environment that fosters employee engagement and loyalty.
The AGTS Supervisor’s Academy covers key supervisory competencies in 14 modules presented over a 3-month period. (full schedules below) This format allows participants time to absorb what they’ve learned and to try out new skills before moving on to the next module.
For public sector employees, the Academy serves as an entry point to ASU’s Certified Public Manager Program. For more information call (602) 496-1302 or visit https://ramseyexecutive.asu.edu/content/cpmprogram
The Supervisor’s Academy Certificate: Upon successful completion of the Academy, participants receive the AGTS Supervisor’s Academy Certificate presented by the AGTS President on the last day of class.
— “The Supervisor’s Academy was amazing! So much food for thought with many helpful ideas and methods.” (more)
New supervisors, soon-to-be supervisors, and more experienced supervisors who would like the benefit of formal management training.
- Reduced grievances and litigation.
- Increased supervisor confidence.
- Improved morale and lowered turnover.
- Higher productivity.
- A network of peers for ongoing support.
- Public sector participants are eligible for advanced entry to ASU's Certified Public Manager Program (CPM).
Topics included in this program:
- Supervision and Temperament Type
- Communication Skills
- Teams and Team Building
- Equal Employment Opportunity
- The Hiring Process: Prepare, Interview, Evaluate
- An Introduction to Leadership
- Leading and Managing Change
- Performance Management: An Introduction to the Basics Plus an Overview of Delegation & Motivation
- Coaching Skills
- Discipline and Corrective Action
- Valuing and Managing Diversity
- Time Management for Supervisors
- Meeting Skills
- Academy Review and Action Planning
Downloadable/Printable Academy Schedules:
Supervisor's Academy - Tempe
October 17, 2023 - January 30, 2024
| Date | Time | Class | Instructor |
|---|---|---|---|
| 10/17/23 | 8:30 - 4:30 | Supervision and Temperament Type | Horne |
| 10/24/23 | 8:30 - 3:30 | Time Management for Supervisors | Rambow |
| 11/07/23 | 8:30 - 4:30 | Communication Skills | Welch-McGrath |
| 11/14/23 | 8:30 - 4:30 | The Hiring Process: Prepare, Interview, Evaluate | Stapleton |
| 11/28/23 | 8:30 - 4:30 | Performance Management | Stapleton |
| 12/05/23 | 8:30 - 12:00 | Coaching Skills | Ingersoll |
| 12/05/23 | 1:00 - 4:30 | Discipline and Corrective Action | Ingersoll |
| 12/12/23 | 8:30 - 12:00 | An Introduction to Leadership | Horne |
| 12/12/23 | 1:00 - 4:30 | Leading and Managing Change | Horne |
| 12/19/23 | 8:30 - 4:30 | Valuing and Managing Diversity | Horne |
| 01/09/24 | 8:30 - 4:30 | Teams and Team Building | Welch-McGrath |
| 01/23/24 | 8:30 - 3:30 | Equal Employment Opportunity | Wade |
| 01/30/24 | 8:30 - 12:00 | Meeting Skills | Rambow |
| 01/30/24 | 1:00 - 2:30 | Academy Review and Action Planning | |
| 01/30/24 | 2:35 - 4:00 | Graduation Ceremony | Porter-Stowe |
Supervisor's Academy - Avondale
October 19, 2023 - February 1, 2024
Avondale Visitor & Conference Center
| Date | Time | Class | Instructor |
|---|---|---|---|
| 10/19/23 | 8:30 - 4:30 | Supervision and Temperament Type | Horne |
| 10/26/23 | 8:30 - 3:30 | Time Management for Supervisors | Rambow |
| 11/09/23 | 8:30 - 4:30 | Communication Skills | Welch-McGrath |
| 11/15/23 | 8:30 - 4:30 | The Hiring Process: Prepare, Interview, Evaluate | Stapleton |
| 11/30/23 | 8:30 - 4:30 | Performance Management | Stapleton |
| 12/07/23 | 8:30 - 12:00 | Coaching Skills | Ingersoll |
| 12/07/23 | 1:00 - 4:30 | Discipline and Corrective Action | Ingersoll |
| 12/13/23 | 8:30 - 12:00 | An Introduction to Leadership | Horne |
| 12/13/23 | 1:00 - 4:30 | Leading and Managing Change | Horne |
| 12/21/23 | 8:30 - 4:30 | Valuing and Managing Diversity | Horne |
| 01/11/24 | 8:30 - 4:30 | Teams and Team Building | Welch-McGrath |
| 01/25/24 | 8:30 - 3:30 | Equal Employment Opportunity | Wade |
| 02/01/24 | 8:30 - 12:00 | Meeting Skills | Rambow |
| 02/01/24 | 1:00 - 2:30 | Academy Review and Action Planning | |
| 02/01/24 | 2:35 - 4:00 | Graduation Ceremony | Porter-Stowe |