Now more than ever, well-trained supervisors are a must. Skilled supervisors can improve morale, lower turnover, and reduce grievances and litigation. They communicate well and help create an environment that fosters employee engagement and loyalty.
The AGTS Supervisor’s Academy covers key supervisory competencies in 14 modules presented over a 3-month period. (full schedules below) This format allows participants time to absorb what they’ve learned and to try out new skills before moving on to the next module.
For public sector employees, the Academy serves as an entry point to ASU’s Certified Public Manager Program. For more information call (602) 496-1303 or visit https://ramseyexecutive.asu.edu/content/cpmprogram
The Supervisor’s Academy Certificate: Upon successful completion of the Academy, participants receive the AGTS Supervisor’s Academy Certificate presented by the AGTS President on the last day of class.
New supervisors, soon-to-be supervisors, and more experienced supervisors who would like the benefit of formal management training.
- Reduced grievances and litigation.
- Increased supervisor confidence.
- Improved morale and lowered turnover.
- Higher productivity.
- A network of peers for ongoing support.
- Public sector participants are eligible for advanced entry to ASU's Certified Public Manager Program (CPM).
Topics included in this program:
Understanding and Managing Temperament/Personality Styles
Effective Interpersonal Communication
Teams, Team Building, and Conflict Management
Equal Employment Opportunity
The Hiring Process: Prepare, Interview, Evaluate
An Introduction to Leadership
Leading and Managing Change
Introduction and Overview
Delegation and Motivation
Discipline and Corrective Action
Valuing and Managing Diversity
Time Management for Supervisors
Academy Review and Action Planning
The Supervisor's Academy, Phoenix
November 2, 2017 thru February 1, 2018
|11/02/17||8:30 - 5:00||Understanding and Managing Temperament/Personality Styles||Royal|
|11/09/17||8:30 - 4:30||Essential Communication Skills||Welch-McGrath|
|11/16/17||8:30 - 3:30||Time Management for Supervisors||Temme|
|11/30/17||8:30 - 4:30||Valuing and Managing Diversity||Horne|
|12/07/17||8:30 - 3:30||Equal Employment Opportunity||Wade|
|12/14/17||8:30 - 4:30||The Hiring Process: Prepare, Interview, Evaluate||Ingersoll|
|01/11/18||8:30 - 12:00||Performance Management: Introduction & Overview||Royal|
|01/11/18||1:00 - 4:30||Performance Management: Delegation & Motivation||Royal|
|01/18/18||8:30 - 12:00||Performance Management: Coaching Skills||Ingersoll|
|01/18/18||12:00 - 4:30||Performance Management: Discipline & Corrective Action||Ingersoll|
|01/25/18||8:30 - 12:00||An Introduction to Leadership||Horne|
|01/25/18||1:00 - 4:30||Leading and Managing Change||Horne|
|02/01/18||8:30 - 2:30||Meeting Skills||Royal|
|02/01/18||2:40 - 3:30||Graduation Ceremony||Porter-Stowe|