The Supervisor’s Academy

Class Summary

(based on last 3 sessions)

See full schedules below

AGTS COVID UPDATE (click)  The Supervisor’s Academy is only available in-person at this time.

(NOTE: Each Academy enrollment is limited so be sure to register early to avoid disappointment. Make-up seating is also limited and fills up quickly.)  If the ACADEMY you are interested is FULL —  Please contact us to be placed on the waiting list:  email registrar@agts.com or call 480-967-7544 x2. 

See Fall 2022 Academies Below! 

Now more than ever, well-trained supervisors are a must. Skilled supervisors can improve morale, lower turnover, and reduce grievances and litigation. They communicate well and help create an environment that fosters employee engagement and loyalty.

The AGTS Supervisor’s Academy covers key supervisory competencies in 13 modules presented over a 3-month period. (full schedules below) This format allows participants time to absorb what they’ve learned and to try out new skills before moving on to the next module.

For public sector employees, the Academy serves as an entry point to ASU’s Certified Public Manager Program.  For more information call (602) 496-1302 or visit https://ramseyexecutive.asu.edu/content/cpmprogram

The Supervisor’s Academy Certificate: Upon successful completion of the Academy, participants receive the AGTS Supervisor’s Academy Certificate presented by the AGTS President on the last day of class.

“The Supervisor’s Academy was amazing! So much food for thought with many helpful ideas and methods.” (more)

SUP82 62.5 3.0 4.77 5.0
81.5 hours

New supervisors, soon-to-be supervisors, and more experienced supervisors who would like the benefit of formal management training.

  • Reduced grievances and litigation.
  • Increased supervisor confidence.
  • Improved morale and lowered turnover.
  • Higher productivity.
  • A network of peers for ongoing support.
  • Public sector participants are eligible for advanced entry to ASU's Certified Public Manager Program (CPM).

Topics included in this program:

  • Understanding and Managing Temperament/Personality Styles
  • Effective Interpersonal Communication
  • Teams and Team Building
  • Equal Employment Opportunity
  • The Hiring Process: Prepare, Interview, Evaluate
  • An Introduction to Leadership
  • Leading and Managing Change
  • Managing Performance
  • Coaching Skills
  • Discipline and Corrective Action
  • Valuing and Managing Diversity
  • Time Management for Supervisors
  • Meeting Skills
  • Academy Review and Action Planning

Downloadable/Printable Academy Schedules:

Supervisor's Academy -- Avondale, FULL

September 27, 2022 - December 13, 2022

City of Avondale, Resource Center

Date Time Class Instructor
09/27/22 8:30 - 4:30 Understanding and Managing Temperament/Personality Styles Horne
10/04/22 8:30 - 4:30 Essential Communication Skills Welch-McGrath
10/11/22 8:30 - 3:30 Time Management for Supervisors Rambow
10/18/22 8:30 - 12:00 An Introduction to Leadership Horne
10/18/22 1:00 - 4:30 Leading and Managing Change Horne
10/25/22 8:30 - 4:30 Valuing and Managing Diversity Horne
11/01/22 8:30 - 4:30 The Hiring Process: Prepare, Interview, Evaluate Ingersoll
11/08/22 8:30 - 3:30 Equal Employment Opportunity Wade
11/15/22 8:30 - 4:30 Teams and Team Building Welch-McGrath
11/29/22 8:30 - 4:30 Managing Performance Ingersoll
12/06/22 8:30 - 4:30 Coaching Skills Ingersoll
12/13/22 8:30 - 12:00 Meeting Skills Rambow
12/13/22 1:00 - 2:30 Academy Review and Action Planning
12/13/22 2:35 - 4:00 Graduation Ceremony Porter-Stowe

Supervisor's Academy -- Phoenix/Tempe

November 3, 2022 - February 16, 2022

Ambery Phoenix Airport Hotel

Date Time Class Instructor
11/03/22 8:30 - 4:30 Understanding and Managing Temperament/Personality Styles Horne
11/10/22 8:30 - 4:30 Essential Communication Skills Welch-McGrath
11/17/22 8:30 - 4:30 Valuing and Managing Diversity Horne
12/01/22 8:30 - 12:00 An Introduction to Leadership Horne
12/01/22 1:00 - 4:30 Leading and Managing Change Horne
12/15/22 8:30 - 3:30 Time Management for Supervisors Rambow
01/12/23 8:30 - 4:30 The Hiring Process: Prepare, Interview, Evaluate Ingersoll
01/19/23 8:30 - 3:30 Equal Employment Opportunity Wade
01/26/23 8:30 - 4:30 Teams and Team Building Welch-McGrath
02/02/23 8:30 - 4:30 Managing Performance Ingersoll
02/09/23 8:30 - 4:30 Coaching Skills Ingersoll
02/16/23 8:30 - 12:00 Meeting Skills Rambow
02/16/23 1:00 - 2:30 Academy Review and Action Planning
02/16/23 2:35 - 4:00 Graduation Ceremony Porter-Stowe