The Supervisor’s Academy

Class Summary

(based on last 3 sessions)

See full schedules below

NOTE: The 11/4/21 Supervisor’s Academy is full. Please contact the AGTS Registrar at or call 480-967-7544 x2 to be added to the waiting list. Next Academy coming in February 2022.  


(NOTE: Each Academy enrollment is limited so be sure to register early to avoid disappointment. Make-up seating is also limited and fills up quickly. We will be following social distancing and COVID safety guidelines for our in-person classes — see the AGTS COVID Update for more information.)

Now more than ever, well-trained supervisors are a must. Skilled supervisors can improve morale, lower turnover, and reduce grievances and litigation. They communicate well and help create an environment that fosters employee engagement and loyalty.

The AGTS Supervisor’s Academy covers key supervisory competencies in 13 modules presented over a 3-month period. (full schedules below) This format allows participants time to absorb what they’ve learned and to try out new skills before moving on to the next module.

For public sector employees, the Academy serves as an entry point to ASU’s Certified Public Manager Program.  For more information call (602) 496-1302 or visit

The Supervisor’s Academy Certificate: Upon successful completion of the Academy, participants receive the AGTS Supervisor’s Academy Certificate presented by the AGTS President on the last day of class.

“The Supervisor’s Academy was amazing! So much food for thought with many helpful ideas and methods.” (more)

SUP82 62.5 3.0 4.77 5.0
81.5 hours

New supervisors, soon-to-be supervisors, and more experienced supervisors who would like the benefit of formal management training.

  • Reduced grievances and litigation.
  • Increased supervisor confidence.
  • Improved morale and lowered turnover.
  • Higher productivity.
  • A network of peers for ongoing support.
  • Public sector participants are eligible for advanced entry to ASU's Certified Public Manager Program (CPM).

Topics included in this program:

  • Understanding and Managing Temperament/Personality Styles
  • Effective Interpersonal Communication
  • Teams and Team Building
  • Equal Employment Opportunity
  • The Hiring Process: Prepare, Interview, Evaluate
  • An Introduction to Leadership
  • Leading and Managing Change
  • Motivation and Delegation
  • Coaching Skills
  • Discipline and Corrective Action
  • Valuing and Managing Diversity
  • Time Management for Supervisors
  • Meeting Skills
  • Academy Review and Action Planning

Downloadable/Printable Academy Schedules:

Supervisor's Academy, Phoenix -- FULL!

November 4, 2021 thru February 10, 2022

Sheraton Phoenix Airport Hotel

Date Time Class Instructor
11/04/21 8:30 - 4:30 Understanding and Managing Temperament/Personality Styles Royal
11/18/21 8:30 - 4:30 Essential Communication Skills Welch-McGrath
12/02/21 8:30 - 3:30 Time Management for Supervisors Rambow
12/09/21 8:30 - 3:30 Equal Employment Opportunity Wade
12/16/21 8:30 - 4:30 Teams and Team Building Royal
01/06/22 8:30 - 4:30 Valuing and Managing Diversity Horne
01/13/22 8:30 - 4:30 The Hiring Process: Prepare, Interview, Evaluate Ingersoll
01/20/22 8:30 - 4:30 Motivation and Delegation Ingersoll
01/27/22 8:30 - 12:00 An Introduction to Leadership Horne
01/27/22 1:00 - 4:30 Leading and Managing Change Horne
02/03/22 8:30 - 12:00 Coaching Skills Ingersoll
02/03/22 1:00 - 4:30 Discipline & Corrective Action Ingersoll
02/10/22 8:30 - 12:00 Meeting Skills Royal
02/10/22 1:00 - 2:30 Academy Review and Action Planning Royal
02/10/22 2:35 - 4:00 Graduation Ceremony Porter-Stowe