The Supervisor’s Academy

Class Summary

(based on last 3 sessions)

See full schedules below

NOTE: Enrollment in each Academy is limited so be sure to register early to avoid disappointment. If the Academy you are interested in is FULL, contact us to be placed on the waitlist by emailing registrar@agts.com or call 480-967-7544 x2.

Background: Now more than ever, well-trained supervisors are a must. Skilled supervisors can improve morale, lower turnover, and reduce grievances and litigation. They communicate well and help create an environment that fosters employee engagement and loyalty.

The AGTS Supervisor’s Academy covers key supervisory competencies in 14 modules presented over a 3-month period. (full schedules below) This format allows participants time to absorb what they’ve learned and to try out new skills before moving on to the next module.

For public sector employees, the Academy serves as an entry point to ASU’s Certified Public Manager Program.  For more information call (602) 496-1302 or visit https://ramseyexecutive.asu.edu/content/cpmprogram

The Supervisor’s Academy Certificate: Upon successful completion of the Academy, participants receive the AGTS Supervisor’s Academy Certificate presented by the AGTS President on the last day of class.

“The Supervisor’s Academy was amazing! So much food for thought with many helpful ideas and methods.” (more)

SUP82 62.5 3.0 4.77 5.0
81.5 hours

New supervisors, soon-to-be supervisors, and more experienced supervisors who would like the benefit of formal management training.

  • Reduced grievances and litigation.
  • Increased supervisor confidence.
  • Improved morale and lowered turnover.
  • Higher productivity.
  • A network of peers for ongoing support.
  • Public sector participants are eligible for advanced entry to ASU's Certified Public Manager Program (CPM).

Topics included in this program:

  • Supervision and Temperament Type
  • Communication Skills
  • Teams and Team Building
  • Equal Employment Opportunity
  • The Hiring Process: Prepare, Interview, Evaluate
  • An Introduction to Leadership
  • Leading and Managing Change
  • Performance Management: An Introduction to the Basics Plus an Overview of Delegation & Motivation
  • Coaching Skills
  • Discipline and Corrective Action
  • Valuing and Managing Diversity
  • Time Management for Supervisors
  • Meeting Skills
  • Academy Review and Action Planning

Downloadable/Printable Academy Schedules:

Supervisor's Academy - Tempe

February 27, 2024 - May 7, 2024

Wyndham Phoenix Airport Hotel

Date Time Class Instructor
02/27/24 8:30 - 4:30 Supervision and Temperament Type Horne
03/05/24 8:30 - 4:30 Communication Skills Welch-McGrath
03/12/24 8:30 - 4:30 The Hiring Process: Prepare, Interview, Evaluate Stapleton
03/19/24 8:30 - 4:30 Performance Management Stapleton
03/28/24 8:30 - 12:00 Coaching Skills Ingersoll
03/28/24 1:00 - 4:30 Discipline and Corrective Action Ingersoll
04/02/24 8:30 - 4:30 Valuing and Managing Diversity Horne
04/09/24 8:30 - 12:00 An Introduction to Leadership Horne
04/09/24 1:00 - 4:30 Leading and Managing Change Horne
04/18/24 8:30 - 3:30 Time Management for Supervisors Rambow
04/23/24 8:30 - 4:30 Teams and Team Building Welch-McGrath
04/30/24 8:30 - 3:30 Equal Employment Opportunity Wade
05/07/24 8:30 - 12:00 Meeting Skills Rambow
05/07/24 1:00 - 2:30 Academy Review and Action Planning
05/07/24 2:35 - 4:00 Graduation Ceremony Porter-Stowe

Supervisor's Academy - Tolleson -- FULL

February 29, 2024 - May 9, 2024

Tolleson City Hall

Date Time Class Instructor
02/29/24 8:30 - 4:30 Supervision and Temperament Type Horne
03/07/24 8:30 - 4:30 Communication Skills Welch-McGrath
03/14/24 8:30 - 4:30 The Hiring Process: Prepare, Interview, Evaluate Stapleton
03/21/24 8:30 - 4:30 Performance Management Stapleton
03/26/24 8:30 - 12:00 Coaching Skills Ingersoll
03/26/24 1:00 - 4:30 Discipline and Corrective Action Ingersoll
04/04/24 8:30 - 4:30 Valuing and Managing Diversity Horne
04/11/24 8:30 - 12:00 An Introduction to Leadership Horne
04/11/24 1:00 - 4:30 Leading and Managing Change Horne
04/16/24 8:30 - 4:30 Time Management for Supervisors Rambow
04/25/24 8:30 - 4:30 Teams and Team Building Welch-McGrath
05/02/24 8:30 - 3:30 Equal Employment Opportunity Wade
05/09/24 8:30 - 12:00 Meeting Skills Rambow
05/09/24 1:00 - 2:30 Academy Review and Action Planning
05/09/24 2:35 - 4:00 Graduation Ceremony Porter-Stowe