Teams and Team Building

Class Summary

In order to be effective in modern organizations, a supervisor must be a team leader and facilitator, not just the boss. These new roles require a whole new set of skills. This workshop focuses on developing these skills.

One 8-hour session
Janet Welch-McGrath

By the end of this program, you will be able to:

  • Identify the structure and characteristics of high performance teams.
  • Understand the stages of team development.
  • Identify specific supervisory tools for building team alignment, creating mutual respect, and fostering clear communication.
  • Describe the dynamics of team problem solving and decision making.
  • Develop methods for resolving conflict.
  • Use a proven model for conflict resolution.