Class Summary
Have you been assigned the responsibility of producing technical documents (users manuals, procedure guides, proposals, specifications, project status reports, or problem-solving reports) and don’t know where to start? Have you had experience in writing technical documents but weren’t totally satisfied with the end product? If so, this full-day session may be just what you’re looking for.
COM104
6.0
Combinable
0.53
One 8-hour session
Employees responsible for developing, editing, and designing layout for technical documents.
- Greater confidence in your ability to communicate technical information.
- Increased professionalism and impact in technical documents.
By the end of this program, you will be able to:
- Understand the difference between business writing and technical writing.
- Practice a step-by-step method of developing a technical document.
- Be able to group and arrange information according to managerial and scientific principles of organization.
- Create a reader-focused technical document.
- Practice writing instructions
- Discover tips for layout and formatting of documentation for reader-focused documents.
- Be able to write documents efficiently and without procrastination.
- Understand the need for revising and be able to review and rewrite to improve readability.
The 5-step Process for Technical Writing Projects
- Planning
- Clarifying the writing task
- Determining your purpose
- Analyze your readers
- Define your reader’s response
- Define your scope
- Brainstorming
- Visuals
- Freewriting
- Clustering
- Organizing
- Chronological
- Priority
- Problem-cause-solution
- Comparison – Contrast
- Advantages – Disadvantages
- Cause – Effect
- Scientific vs. Managerial
- Writing
- Revising
- Check content, purpose, organization, and emphasis
- Check paragraphs and sentences
- Check spelling and punctuation