Class Summary
In this personal effectiveness series (presented via Zoom in 90-minute independent sessions), you’ll have fun as you learn proven tips and techniques for increasing your interpersonal skills, boosting your personal productivity, and getting more enjoyment out of your work life.
Enroll in the entire 6-session series for $499 ($399 member)—a 15% savings over enrolling in each session individually. If you’d like to sample Lee’s work before committing to other sessions, enroll in “The Power of Wow!” and bring a friend for free. To enroll separately in an individual class — click on the class name below.
Instructor: Lee Silber
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3/16/21 (Tues) (10:30 a.m. – Noon)
The Power of Wow!
50 Simple Ways to Win People Over and Have Them Say, “Wow!”
The ability to deal positively with anyone who interacts with you (even someone who is distressed) is an important skill that can boost your value to the organization and save you stress. In this ZoomBite© session you will learn simple tips and techniques that can consistently win rave reviews for what you do and how you do it.
By the end of this session, you will be able to:
- Read people and what their nonverbal clues are telling you.
- Find out what someone wants so you can help meet their needs and gain their cooperation.
- Discover the best ways to deal with difficult people and resolve even the toughest issues.
- Build your brand as a problem-solver and someone who gets things done.
- Explore how the leaders in customer service do it, and what you can apply in your work.
- Make a good first impression and leave a lasting one with what you say and do.
- Learn the value of using empathy and understanding to help others.
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3/24/21 (Wed) (10:30 a.m. – Noon)
Ten Habits of Highly Efficient People–How to Do (Almost) Everything Faster, Easier, and Better
Since we all get the same amount of time in a day, how is it that some people seem to get so much more done? This session answers that question with a behind-the-scenes look at the some of the most productive people of all time and how they did it. We’ll borrow the best ideas, modernize them, and make them work for us today.
By the end of this session, you will be able to:
- Describe/discuss the best technology to use to save time and increase efficiency.
- Share the best life hacks (shortcuts and time savers) and how to use them at home and work.
- Compare the effectiveness of “single focus” with multitasking and discover the right approach for different types of tasks.
- Get to the root of procrastination and what works best to overcome it.
- Show how simplifying and streamlining help free up time, get you organized more easily, and help make you better at what you do.
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3/30/21 (Tues) (10:30 a.m. – Noon)
Einstein in the Workplace–How to Leverage Your Strengths and Natural Tendencies to Bring Out Your Best (and Make Time Fly).
Einstein once described his theory of relativity (pretty much) this way, “When you put your hand on a hot stove, a second feels like an hour. When you are doing something you enjoy, an hour feels like a minute.” In this session we’ll take the concept and apply it to how we work. Together we’ll discover what brings out the best in you and how you can make the most of your strengths and natural tendencies so time flies.
By the end of this session, you will be able to:
- Use a “test” to determine your thinking style and work tendencies and how to use this information to enhance your work.
- Plan your day around your natural energy peaks and valleys.
- Take on projects and tasks that best suit your strengths and abilities.
- Organize your things and your days around your natural tendencies in order to help maximize your potential.
- Understand what makes each of the people we work with tick so we can honor the differences and work better together.
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4/14/21 (Wed) (10:30 a.m. – Noon)
Take this Job and Love It–How to fall Back in Love with What You Do
We can’t change those we work with or for. And we can’t always change the things we don’t like about our jobs. But what we can do is change our approach and lead by example to try to create the workplace and job we always wanted. This session is about controlling what we can control and making small changes that can have a big impact over time. You will hear stories and watch videos of people who put this principle into action.
By the end of this session, you will be able to:
- Explain how you work for yourself even when you work for someone else.
- Describe how having an entrepreneurial mindset leads to more engagement, empowerment, and enjoyment on the job.
- Demonstrate “compound improvement” by finding small changes you can make that will lead to things being better at work.
- Instead of complaining, come up with workable ideas and sell them to others.
- Use the “power of now” to leverage current conditions.
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4/21/21 (Wed) (10:30 a.m. – Noon)
Managing the Road Ahead–-How to Plan for the Future When You Haven’t a Clue What It Will Look Like
We are all familiar with map apps on our phone showing us the fastest and easiest way to get where we want to go (with options!) and how long it will take. In this session we will look at how to create visual, flexible, and workable plans when we’re not necessarily in charge and not quite sure what’s going to happen next.
By the end of this session, you will be able to:
- Use a unique planning system to create a clear vision, a detailed (but flexible) plan, and make manageable milestones more enticing using a points-based, rewards system.
- Use technology (that everyone has) to make our goals and plans come to life so we can use them as a motivational tool, make it easy to show others what we are aiming for and get their buy in to help us.
- Be creative, resourceful, and flexible when plans go awry and outcomes have to be reimagined.
- Explain what Jon Bon Jovi has to do with managing the road ahead.
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4/28/21 (Wed) (10:30 a.m. – Noon)
Next Up!–How to Have a Smooth Transition When People Move On or Move Up
Why is it that some sports teams just keep winning even when their players get injured, retire, or are traded and cut? Their success is a result of putting into place systems and plans that make it easy to step in or step up. They develop strong leaders and encourage mentoring. They create a vision and mission that everyone can understand and is willing to work toward. All these things are possible wherever we work (or live). In this session we’ll show you how they do it and how you can do it too.
By the end of this session, you will be able to:
- Describe the best way to learn and the different ways to teach and train others so they are prepared when called on.
- Share examples of leading by example, mentorship, brainstorming, job sharing, and more that can be used to prepare people for what’s next.
- Discover how to create job manuals others want to read and that work for all learning styles.
- Create a unit vision and mission that is inspiring as well as concise and clear and from which all else flows.