Understanding Non-Verbal Communication

Class Summary

COM381 3.5 Combinable
One 4-hour session
Janet Welch-McGrath

Anyone who would like to improve communication through a better understanding of non-verbal communication.

  • Improve your communication ability by developing a strong understanding of body language.
  • Learn why the non-verbal part of everyday communication can make or break a positive interaction.

By the end of this program, you will be able to:

  • Explain the functions and patterns of body signals.
  • Read body signals accurately.
  • Demonstrate and interpret examples of facial language.
  • Demonstrate and interpret examples of tonal language.
  • The function of body signals and patterns
  • Interpreting body signals
    • Culture-specific interpretations
    • It might just be cold in the room!
  • Facial language
  • Tonal language
  • Putting it all together for improved communication