Valuing and Managing Diversity

Class Summary

Valuing Diversity means accepting and being responsive to a wide range of people unlike oneself. This spans any number of distinctions. The most obvious are race, gender, national origin, physical ability, and age. The less obvious are sexual orientations, religion, professional experience, education, personal preferences, work styles, and lifestyle preferences.

In today’s contemporary organizations, more and more people are placed in teams to solve problems as well as serve a diverse customer base. Workers in an environment receptive to diversity are empowered to use their full capacity.

Therefore, welcoming and valuing diversity affects the bottom line.

Michael Horne

By the end of this program, you will be able to:

  • Define diversity and its impact on today’s workplace.
  • Recognize the impact that today’s changing demographics have on the workplace.
  • Identify our own personal attitudes and behaviors toward differences.
  • Identify and practice skills in leading diverse teams and serving the diverse community base.
  • Act as a diversity change agent to create a respectful workplace.