FAQBrowse the following FAQ to see if your question is answered. If not, you’ll be directed to a “live body."
What topics are available through AGTS?
What topics are coming up in public sessions?
How do I find out where a public class is being held?
How do I bring a class to my organization?
What are the dates and times for a class?
How do I register for a public class?
How do I register more than one person for a particular class?
How do I pay for a class?
What if I require special accommodations because of a disability?
How soon/late can I register for a class?
Are there discounts for multiple enrollments?
Yes. For most public classes, there is one free enrollment for every three regular enrollments in a particular class (some exceptions apply–see individual classes for details). See all 8 possible ways to save.
How will I know if my registration is confirmed?
If a registration is made online, you will be taken to a confirmation page when you’ve successfully submitted your registration, as well as an email confirming your submission. You will also receive a second e-mail confirmation with additional details when your registration has been entered into our learning management system. If you do not receive a final email confirmation within 2 business days after submitting your registration, please contact the AGTS Registrar at 480-967-7544, x2 (800-970-1270 x2 outside the Phoenix area).
Is lunch provided?
What if I lose my way on the way to the class?
If you should forget to bring the location information with you (part of your confirmation notification), call in to AGTS (opens at 8 a.m.) on (480) 967-7544, x-2, OR (800) 970-1270, x-2. One of us will help get you to your destination.
What should I wear?
Missed Class FAQ:
What if I have to miss a class in which I am enrolled?
How do I make-up a class?
How do I get a transcript of classes I've taken with AGTS? Is there a transcript fee?
CEUs and Credit FAQ:
What are Continuing Education Units (CEUs)?
CEUs–Continuing Education Units
AGTS is accredited by the International Association for Continuing Education and Training (IACET). AGTS complies with the ANSI/IACET Standard, which is recognized internationally as a standard of excellence in instructional practices. As a result of this accreditation, AGTS is authorized to issue the IACET CEU.
For more information about IACET and CEUs, call us at 480-967-7544, x2, or 800-970-1270, x2, if you are outside the Phoenix Metro areas.
Are AGTS classes eligible for college credit?
How are faculty chosen?
Thank you for your interest in AGTS and in learning more about training, facilitation, or consulting for us on a contract basis.
What We Look For
We contract exclusively with experienced trainers, facilitators, and consultants — those with at least 5 years of recent experience. In trainers/facilitators we look for top-notch platform skills and a solid grounding in adult learning practices, group dynamics, and group process. If you are interested in training for us, we require that you have current leader’s guides and participant workbooks for each topic submitted. The workbook should be available on diskette.
We require references and, if you are interested in training work, evaluation summaries from recent classes. Ratings of at least 4.5 on a 5-point scale means you are in the right league.
The Selection Process
Recruitment … We accept applications from individuals who can provide back-up for existing programs or consulting topics. We are also on the lookout for new and pertinent training topics to add to our course catalog.
Screening… should you meet our criteria and we have an identified need, you may be called to arrange an audition.
Audition/Interview … If you are interested in training or facilitation, an AGTS evaluator will assess your platform/facilitation skills in a real-time session. A video taped presentation/facilitation demonstrating your skills may be considered in lieu of an audition. If you are interested in consulting, an interview may be scheduled.