Communication Skills Academy

Communication Basics–the Important Foundation

• “The instructor related material to the work environment and to everyday life.”
• “The examples given were very helpful to my understanding.”
• “Working in groups was a plus.”
• “Very effective and engaging instructor.”
• “The class was informative, interactive and fun.”

Communication Skills for Conflict Situations

• “The instructor was knowledgeable and enthusiastic.”
• “Program was really helpful, not just canned–well organized and interesting.”
• “I appreciated the opportunity to reflect on past situations and how I could handle them more effectively in the future.” 
• “Instructor used real life experiences to explain the concepts well.”

Communication Skills and EQ

• • “Very helpful class–I appreciated the reference handouts. They’ll be useful when putting new skills into practice.”
  • “The process of learning more about EQ was very useful and interesting. It will help me in day-to-day life at work and at home.”
  • “I appreciated the one-on-one coaching.”
  • “Was so much more than communication. I learned a lot about myself.”