Conflict, Confrontation and Communication
Participant Comments- “Useful, relevant and specific tips for dealing with conflict, not just generalities.”
- “Presented solutions to real problems.”
- “Clear explanations with good examples.”
- “Instructor was very engaging, knowledgeable and humorous.”
- “Instructor made the topic relevant to each participant’s situation.”
- “Class engagement was amazing. Great examples with real-world application.”