Conflict, Confrontation and Communication

Participant Comments
  • “Useful, relevant and specific tips for dealing with conflict, not just generalities.”
  • “Presented solutions to real problems.”
  • “Clear explanations with good examples.”
  • “Instructor was very engaging, knowledgeable and humorous.”
  • “Instructor made the topic relevant to each participant’s situation.”
  • “Class engagement was amazing. Great examples with real-world application.”